Jobs · Management · North Carolina

General Manager

McDonald's · Waxhaw, NC · 1 mo ago
ManagementFull-time

About the role

This role is vital to the operations within the restaurant because you'll be responsible for running a profitable restaurant, make sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job. Work with your supervisor and Owner Operator to set the restaurant's goals where you will create a plan to achieve these goals, and hire and develop Department and Shift Managers to make sure that the restaurant has the right team to reach the restaurant's goals.

Responsibilities

To meet your restaurant goals, the General Manager doesn't work alone. They lead a team of Department Managers that have specific responsibilities in the restaurant. This means:

  • Helping the Department Managers set their own goals
  • Following up on their progress by providing coaching and direction to improve their departments; by improving the departments, the restaurant improves
  • Knowledge, full understanding and great explanation of P&L, food cost and labor percentage

Qualifications

  • Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
  • Plan for success: Proactively lead and manage restaurant processes including but not limited to: Train, coach and motivate
  • Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
  • Take action first: Ensure food safety measures and goals are set and achieved to McDonald's standards of excellence
  • Inspire and Empower: Maintain high level of standard for guest and employee safety
  • Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

Benefits

Along with competitive pay, a General Manager at a McDonald's Franchise owned restaurant is eligible for incredible benefits including:

  • 15-25 days paid vacation
  • 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years
  • Employee Discounts and FREE meals
  • Paid training and other advancement opportunities
  • Education through Archways to Opportunity
  • Opportunities to earn a High School degree, College tuition assistance, English classes as a second language
  • Medical, dental and vision coverage
  • Short- and long-term disability, life and accident insurance
  • Paid leave of absence
  • Service awards
  • Employee Resource Connection
  • Adoption Assistance
  • Matching gifts program
  • And so much more!

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