General Manager

The ideal General Manager is enthusiastic, results-driven, and knows how to get the most out of his/her team to create an Amazing Customer Service environment. S/he must feel comfortable building a team. S/he recruits, leads and develops people to execute outstanding Quality, Service, Cleanliness & Value, builds sales and controls costs to deliver optimum business results for a single McDonald's restaurant. Key customers include Crew, Swings, Assistants and Customers.

Leadership

S/he can motivate a group of people to act towards achieving a common goal. S/he possesses the combination of personality and leadership skills that makes others want to follow his or her direction. Sets the tone for the restaurant and customer service environment. Role models values and behaviors that are consistent with the Company culture.

Sales, Guest Counts and Profitability

Effectively develops and executes store (local store) marketing plans to maximize sales potential within the community. Ensures systems and routines are in place to continue to improve sales and transactions; pushes the team with targets and holds the team accountable. Conducts in-restaurant implementation of new products and procedures (e.g.NABITS). Effectively executes national and co-op promotions to maximize sales potential. Consistently executes at a high level in managing expenses and meets budgeted targets, especially, Food, Labor and M&R.

Cleanliness and Security

Maintains all physical plant aspects of the restaurant, including landscaping, building, equipment, etc. Ensures all security procedures are executed.

People

Recruits, selects, develops and retains an optimum number of crew, maintenance, and management who are enthusiastically dedicated to customer satisfaction. Plans and conducts leadership team meetings. Completes and presents performance appraisals based on defined goals and objectives for all restaurant employees in a timely manner. Knows, enforces, and educates crew on all appropriate policies, labor laws, security and safety procedures. Models performance standards for all crew stations and maintenance. Works in a unit-producing capacity as needed. Executes a plan, based on an employee commitment measurement, to increase employee’s loyalty, satisfaction and pride with the McDonald’s experience. Manages the development and training of crew and shift management employees, including crew initial and follow-up orientations.

Benefits

• Paid Time Off- Sick & Safe Leave
• Paid Vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• 401K
• Bonus Opportunities
• Free employee meals
• Free uniforms
• Flexible schedules
• Advancement opportunities

Pay

Competitive pay ranges from $20.50 to $22.00 based on availability and experience.