General Manager

About the role

We are seeking a seasoned General Manager/Assistant General Manager with extensive experience in the fast-food industry and a proven track record of operational excellence, team leadership, and consistent financial performance.

Responsibilities

• Lead daily operations to ensure a fast, accurate, and friendly customer experience
• Serve as the Food Safety Leader, ensuring compliance with all food safety, health, and sanitation standards
• Drive excellence in Quality Food Production, service execution, and restaurant cleanliness
• Plan, lead, and oversee daily shifts, ensuring readiness, staffing, and execution
• Monitor performance throughout each shift and take corrective action as needed
• Ensure adherence to all opening and closing procedures, cash-handling policies, and security standards
• Oversee inventory management, scheduling, and training initiatives
• Establish daily goals, communicate expectations, and hold teams accountable for results
• Lead by example while coaching, developing, and motivating managers and crew
• Promote a positive, inclusive, and respectful workplace culture
• Respond effectively to operational issues and emergencies
• Maintain a clean, safe, and welcoming environment across all guest-facing and back-of-house areas
• Ensure hospitality coverage is in place during peak business periods

Qualifications & Requirements

• Minimum 5 years of fast-food or quick-service restaurant management experience (General Manager or equivalent senior leadership role required)
• Demonstrated success in leading teams, managing performance, and achieving operational and financial targets
• Strong knowledge of food safety, quality systems, and brand standards
• Proven ability to coach, develop, and retain management and crew talent
• Must be 21 years of age or older

Compensation & Benefits

• Annual bonus potential
• Paid Time Off (PTO)
• Flexible scheduling
• $3,000/year tuition assistance or Free Online through CTU
• Comprehensive medical and dental coverage, Highmark Blue Shield
• Free uniforms
• Employee meals

About Our Organization

Our McDonald’s restaurants are family-owned and operated across two generations. We are deeply committed to giving back to the communities we serve through fundraising initiatives, local partnerships, and community outreach programs. We believe strong restaurants build strong communities.

Our Mission

Our mission is to make delicious, feel-good moments easy for everyone. We do more than serve food—we serve people, foster connections, and create positive experiences in the communities we support.

Our Values

• Serve – We put our customers and people first
• Inclusion – We open our doors to everyone
• Integrity – We do the right thing
• Community – We are good neighbors
• Family – We grow better together