General Manager

About the Role

Marco's Pizza General Managers are responsible for supporting and sustaining our culture while driving business results. As a General Manager, you have the opportunity to make a real impact on your store and your team. If you are passionate about people, pizza, and thrive in a performance-driven culture, we want you on our team!

We’re looking for someone who is:

• Friendly and genuinely cares about the happiness of others
• Takes accountability for their actions and takes pride in their work
• Has a can-do attitude and asks “what else can I do?”
• Is a good teammate who provides—and values—honest feedback
• Has a passion for making great guest experiences

Responsibilities

• Lead daily store operations including supervision of store team members, taking, preparing, and delivering guest orders, and cleaning and maintenance of store equipment and facilities.
• Effectively implement, maintain, and correct (if necessary) processes and procedures to ensure operational excellence in Marco’s 10 Operating Systems.
• Ensure food safety practices that comply with federal, state, and local regulations.
• Establish and strive to meet store weekly sales goals, service times, and guest experience goals.
• Review store Profit & Loss Statements regularly and use the data to implement sustainable EBITDA growth measures.
• Maintain current and accurate data in all corporate systems to include Point of Sale, Inventory IQ, Marco’s University Online, and personnel data.
• Recruit and successfully interview applicants to select only the best fit and qualified candidates.
• Train and coach store team members in all Marco’s procedures to ensure product quality and a 5-Star Guest experience every time.
• Lead and model Marco’s cultural beliefs, creating employer-of-choice experiences to ensure team members feel valued, appreciated, and set up for success.

Requirements

• 1 year of restaurant general management experience with demonstrable success
• High School Diploma or equivalent
• Valid driver’s license
• Be at least 21 years of age
• Must be able to stand for long periods of time (10 hours) on any given day
• Need to be able to lift a minimum of 50 lbs.