General Manager
About the role
LTD Hospitality Group is seeking a highly motivated, strategic leader with expertise in hotel operations. The ideal candidate will exude a passion for the hospitality industry and be passionate about cultivating an exceptional guest experience.
Responsibilities
- Provide leadership to position the property to achieve objectives and revenue performance.
- Must actively participate in the hotel’s Sales & Marketing effort and assist with developing annual marketing plans.
- Provide leadership to the departments to achieve their goals and objectives.
- Consistently exceed revenue and guest expectations.
- Inspect the property on a regular basis and enforce the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.
- Ensure all associates are properly trained in their primary job functions. Instill safety and security at all times.
- Create a courteous, friendly work environment.
- Ensure all associate practices comply with company and legal requirements.
- Coach, mentor & train associates for promotion.
- Comply with and advise the staff of formal policies and procedures. Identify options and resolve issues. Initiate salary, disciplinary, or other staff-related actions in accordance with company policies. Alert regional management or corporate office of serious issues.
- Able to manage change effectively.
Requirements
- Must have three to five plus years of General Manager experience.
- Proven track record of meeting budgets, understanding P&L statements, and cost controls.
- Track record of promoting an atmosphere of teamwork.
- Ability to interact with others in an honest, fair and respectful way.
- Maintain an open door policy.
- Excellent communication, leadership, problem solving skills, and interpersonal skills.
- Must be well organized and be able to prioritize and process all required administrative documents to meet corporate or brand timelines.
- Computer proficiency to include Excel, Word, Outlook and a hotel brand software system.
- A degree in hotel or hospitality management a plus.
- CHA certification a plus.
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skill and/or ability required.
Skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to manage change effectively.
- Proficiency in hotel management systems and software.
Benefits
- Medical, Dental, Vision & 401(k) with company match
- Voluntary Short Term & Long Term Disability Insurance
- Life & Accidental Death Insurance
- Hotel Discounts
- Paid Time Off
- Training and Development Opportunities
- Basic Life Insurance
- Long Term Disability and Accidental Death & Dismemberment Insurance
Company Culture
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
Equal Employment Opportunity
LTD Hospitality Group is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
Apply Here
If you are interested in joining the LTD family, please visit www.ltdhospitality.com. For current openings, please apply here.