General Manager
About the role
LaMar’s Donuts and Coffee is a fast luxe hospitality brand built on heritage craftsmanship and modern execution. We produce made‑from‑scratch gourmet artisan donuts, handcrafted espresso beverages, and premium coffee and tea programs across all dayparts. We combine culinary excellence, disciplined systems, and elite leadership standards. As we scale across Colorado and nationally, we are seeking high performance leaders who lead from the front. The General Manager (GM) is the senior on‑site executive leader responsible for total store performance, financial results, team culture, brand execution, and strict adherence to company SOPs and KPIs. This is a high accountability, high performance leadership role requiring open availability (including overnight/graveyard shifts), early morning production leadership (3:00 AM – 5:00 AM start times), weekends, holidays, and extended hours (55‑60+ hours/week as needed). The GM leads on the floor, in production, and in service—not from the office.
Responsibilities
- Enforce all LaMar’s Standard Operating Procedures (SOPs) without deviation.
- Ensure compliance with Colorado Department of Public Health and Environment (CDPHE), OSHA workplace safety standards, and Colorado Wage and Hour laws.
- Maintain required certifications (ServSafe Manager, Food Handlers Card).
- Oversee made‑from‑scratch production, espresso calibration and beverage quality, inventory, ordering, and par levels, waste control systems, and opening/closing execution.
- Conduct audits and implement corrective actions.
- Full ownership of store‑level financial performance: sales growth (daily, weekly, monthly), labor cost % and scheduling efficiency, food and beverage cost controls, prime cost (COGS + labor),