Jobs · Management · North Carolina

General Manager

Ladybird Taco · Charlotte, NC · 2 mo ago
On-siteManagement$15k/yrFull-time

About Ladybird Taco

Ladybird Taco is a Texas-inspired taco shop serving breakfast and lunch tacos on house-made tortillas from quality ingredients. We are on a mission to positively impact our communities through life-giving hospitality—we genuinely believe that lives are changed through care, humility, and excellence for our team and the communities we serve.

Benefits

  • Health insurance (ICHRA health coverage)
  • Paid time off
  • Profit sharing
  • Training & development
  • Competitive salary + bonus plan based on sales, labor, and food costs
  • Retention/Tenor bonuses ($10K at 3 years, $15K at 5 years)
  • Flexible scheduling
  • Free Ladybird swag
  • Complimentary Ladybird meals

What You’ll Do

If you love running a balanced business, growing a team, and creating an excellent guest experience, come work at Ladybird Taco. As the GM/Team Lead, you’ll oversee a full-service back-of-house (BOH) operation with a quick-service front-of-house (FOH) model. You’ll be the anchor of the store—an enthusiastic leader, quick thinker, problem-solver, skilled communicator, and motivator. Your responsibilities include:

  • Executing day-to-day operations aligned with core values and store budget, with emphasis on food, labor, and supplies
  • Managing P&L and COGS, ensuring profitability within budget
  • Overseeing labor management, scheduling, and team development
  • Maintaining food quality assurance and safe food handling at scale
  • Coordinating multiple tasks (food, beverage, labor costs) while upholding operational standards

Requirements

  • 5+ years’ experience in restaurant management
  • Experience in fast-casual restaurant chains (preferred)
  • Managed and developed 25+ team members per shift
  • Manager’s Food Safety Certification (ServSafe Manager’s Certification required)
  • Strong communication skills for leading a diverse team

Qualifications

Ladybird Taco DNA for how we act:

  • Caring: Be empathetic; seek to do good for those around you (team and guests)
  • Humble: Eager to serve others; focused on others, not yourself; coachable
  • Hungry: Driven to perform with excellence in all you do; how you do anything is how you do everything

Additional skills:

  • Experience in process improvement (lean, Six Sigma, EOS)
  • Ability to make data-driven decisions and execute within budget

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