General Manager

Position Summary

The General Manager is responsible for the overall management, performance, and development of a vertically integrated manufacturing and service business of approximately 100 employees and annual sales volume of approximately $25M. This role leads the turnaround and future growth of the company across sales, engineering, foundry, machining, assembly, testing, and service, while driving profitability, operational excellence, and customer satisfaction within a global operating environment.

Responsibilities

• Lead the overall performance, management, and development of the company.
• Develop and execute the business strategy to drive profitable growth, expand share in core and adjacent markets, and support product innovation.
• Drive strategic initiatives that ensure sustainable profitability for the company while supporting the Reverse Engineering Center of Excellence for KSB America North.
• Align business priorities with broader business unit, group, and enterprise objectives.
• Full P&L accountability for the business and deliver strong financial results through disciplined, results-oriented leadership.
• Lead and inspire cross-functional teams to achieve operational excellence through lean management, accountability, and continuous improvement.
• Oversee business planning and monthly rolling forecasts across all facilities, using financial and operational data to guide decisions and measure progress against objectives.
• Ensure full compliance with applicable laws, corporate guidelines, and internal procedures.
• Foster a culture of innovation, collaboration, and continuous improvement across the business.
• Build a high-performance organization that promotes engagement, accountability, empowerment, and strong cross-functional teamwork.
• Develop, coach, and retain talent through visible leadership, performance management, succession focus, and continuous feedback.
• Lead change effectively and influence across functions and levels to align teams around business priorities.
• Champion diversity, equity, and inclusion across all levels of the organization.
• Drive a customer-focused culture that supports responsiveness, service quality, and long-term customer relationships.
• Apply strong commercial judgment, negotiation skills, and market awareness to strengthen business performance and customer satisfaction.
• Maintain familiarity with heavy industrial markets, including chemicals, petrochemicals, and energy.
• Represent the company internally and externally with professionalism and authenticity.
• Apply strong technical and operational understanding of pumps, rotating equipment, repairs. Also manufacturing processes in a foundry and machining environment.

Qualifications

• Bachelor's degree in Engineering, Business Administration, or a related field, or equivalent experience.
• Minimum of 10 years of progressive leadership experience in industrial product manufacturing and service business operations.
• Proven experience leading cross-functional leaders and teams in a complex operating environment.
• Strong strategic thinking, business acumen, and financial leadership capability.
• Ability to assess operational and financial performance and translate insights into action.
• Sound decision-making skills, including effective delegation and accountability.
• Demonstrated strength in performance management, talent development, and organizational leadership.
• Excellent communication, collaboration, and influence skills across all levels of the organization.
• Fluency in English.
• Inclusive and empowering leadership style.

Preferred Qualifications

• Master's degree in Business or Engineering.
• Technical degree or relevant technical background.
• Additional language proficiency.