General Manager

About the role

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. As a General Manager, YOU are the leader of all thing’s doughnuts at our retail location! You will be responsible for all store operations, including overseeing all aspects of production, sales, and human resources.

Responsibilities

• Serve as a role model for customer-first behaviors according to company standards.
• Build a team of customer-focused employees through coaching and performance management.
• Ensure all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfaction.
• Ensure all store physical property is in good working condition.
• Direct and manage store sales efforts, which may include Hot Light times, retail sales, fundraising, and suggestive selling.
• Achieve business plan objectives and profitability according to store operating plan and established financial goals.
• Demonstrate safety consciousness and promote store safety, e.g. shoes, floor cones, etc.
• Maintain a high level of store sanitation and cleanliness.

• Requirements

  • 4+ years’ experience in QSR or retail environment in a management capacity required.
  • Must be at least 21 years of age.
  • High school or GED.
  • Ability to work all necessary work schedules, including holidays/weekends.
  • Effective communication skills, both written and verbal.

  Qualifications

  • Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.

  Skills

  We are looking for leaders with a commitment to teamwork, those who have a customer-focused mindset and of course……those that LOVE doughnuts.

  Benefits

  • Weekly Pay
  • Career opportunities- we are growing!
  • Comprehensive benefits (medical, vision, and dental insurance)
  • Employee discount program
  • 401K plan
  • PTO
  • Company events
  • Education Reimbursement
  • Adoption Assistance
  • Life Insurance
  • FSA/HSA Plans
  • Pet Insurance

  Benefits

  Learn more at www.kkbenefits.com.

  Why Krispy Kreme?

  • Loving People: Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities.
  • Loving Communities: At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
  • Loving Planet: We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. We are working on reducing food waste through donation efforts, animal feed, and composting programs.

  Physical Demands and Working Conditions

  • Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • Exposure to internal and external environmental conditions Shop – fluctuating temperatures and noise levels.
  • Exposure to known allergens including but not limited to nuts.
  • Adherence to dress code policy applicable to role.
  • Noise of a production and/or processing area.

  Travel Requirements

  0-10%

  Qualifications

  • Must be authorized to work in the US without sponsorship.