General Manager

About the role

Janie and Jack is looking for an inspired General Manager to lead the store team! We know our General Managers are a big part of our success; they are passionate about creating and delivering an unrivaled customer-centric experience for their customers. Devoted to owning the business as if it were their own, General Managers build outstanding teams to meet/exceed financial and business goals. They are champions of the business and lead confidently to drive exceptional results.

Responsibilities

• Responsible for overall store performance and KPI’s.
• A result‑driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships.
• Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout.
• Utilizes tools and resources to enhance the customer experience.
• Thrives in change and uncertainty and generates ideas to evolve and grow the business.
• Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in‑store and omni selling, using strong business acumen skills.
• Accountable for self and consistently holds others accountable.
• Operationally strong and resourceful.
• Builds a dynamic team by networking, recruiting, and anticipating future needs based on business objectives.
• Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
• Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance.
• Other duties as assigned.

Requirements

• 4+ years management experience in specialty retail and/or multi‑unit retail business (preferred).
• Experienced leadership with demonstrated experience in meeting/exceeding sales and profits.
• Proven ability to identify top talent, build a team, and train/develop/retain people.
• Experience creating merchandising strategies and implementing visual changes to achieve business results.
• Outstanding communication and critical thinking skills.
• Ability to work in a fast‑paced, dynamic company.
• Acts with authenticity, sincerity, and transparency.
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed.
• Be at least 18 years old.

Benefits

• Generous employee discount usable on all in‑store merchandise.
• Competitive Paid Time Off plan.
• Extensive 401(k) plan with company matching.
• Medical, dental, vision and life insurance.
• Employee Assistance