General Manager

About the Role

We are hiring both General Manager (GM) and Assistant General Manager (AGM) to open and head up In Tune Hospitality’s brand new concept, scoped to open late Summer 2026. The new venue will be located on the same block as our sister properties—Nightly's, Uva, Uva Next Door, and Keys & Heels—creating a unique ecosystem of support across varied concepts.

The new concept will be a lively neighborhood go-to, welcoming locals, professionals, families, dates, and groups for everything from classy happy hours to energetic late-night scenes. Open 7 days a week, with hours from 4 PM to 11 PM–1 AM (depending on the night) and weekend brunches starting at 11 AM. The space will be gorgeous yet unpretentious, embodying the spirit of New York City.

We are looking for experienced, upbeat team players with strong people skills who can lead by example. The ideal candidate balances kind but firm leadership, a calm demeanor, and quick thinking to manage a high-energy restaurant and bar.

Note: This is not an immediate hire. We are targeting a June 2026 start date for the right candidate.

General Manager Responsibilities

• Work closely with ownership and the executive chef to curate and develop the concept from back to front of house.
• Hire and train the opening team, setting up systems and SOPs for launch.
• Set up operational systems (Toast, Resy, onboarding, directories, welcome packets, training manuals).
• Tailor and refine the concept for launch alongside ownership.
• Post job ads, conduct interviews, and build the team.
• Ensure all onboarding and HR requirements are met and maintained.
• Train staff and create schedules at least two weeks in advance.
• Promote a strong team culture and lead service to elevate standards.
• Oversee nightly operations, ensuring smooth service and guest satisfaction.
• Support the team and address guest needs while problem-solving on the fly.
• Manage all aspects of the floor, including greeting guests, assisting FOH staff, and partially overseeing the kitchen.
• Act as a role model for FOH teams, coaching and mentoring staff.
• Uplift and guide AGM staff to align with leadership expectations.
• Enforce HR policies and ensure compliance with local, state, and federal employment laws and Department of Health standards.
• Stay updated on food health and safety standards, creating systems to maintain cleanliness and safety.
• Handle payroll, ordering, budgeting, sales forecasting, and inventory management.
• Organize and facilitate private events and large reservations.
• Prevent and resolve issues professionally and efficiently.

General Manager Requirements

• Must have experience in new restaurant openings.
• At least 6 years of restaurant management experience in a similar caliber concept.
• Fluent in written and spoken English.
• Comfortable with technology and creating/operating orderly systems.
• Ability to stand for extended periods and perform physical tasks (e.g., moving tables, lifting up to 50 pounds).
• Proficiency with reservation systems and restaurant management software.
• Willingness to work nights, weekends, holidays, and a variable schedule based on business needs.
• Strong leadership skills with the ability to hold teams accountable.
• Team-player attitude with the ability to make impactful decisions independently.
• Long-term commitment to growing with the company.

Assistant General Manager Responsibilities

• Work alongside the GM and ownership to curate and refine the concept.
• Participate in hiring and training the opening team, setting up systems and SOPs.
• Oversee all aspects of the floor, including greeting guests, assisting FOH staff, and supporting kitchen needs.
• Handle administrative duties such as payroll, scheduling, hiring, and ordering.
• Long-term commitment to growing with the company.

About Us

In Tune Hospitality operates with professionalism and pride. We maintain a zero-tolerance policy for alcohol or drug use on the premises during work hours. Leadership is expected to uphold and demonstrate this standard. Integrity, responsibility, and attitude are imperative to our team.

Pay

Salary range: $85,000 – $130,000, depending on experience and proficiency. Benefits and bonuses are performance-based.

Schedule

5 days per week.