General Manager
Hotel Management and Consulting, Inc. · Harrisonburg, VA · 2 wk ago
ManagementFull-time
About the Role
Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality. If you are adaptable, energetic, and goal-driven with a proven track record in hotel management, we want to hear from you!
Responsibilities
- Recruit, train, and motivate a dedicated team of 6-12 staff members.
- Provide hands-on support and guidance to ensure the team achieves outstanding results.
- Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns.
- Manage and address guest reviews to maintain review standards.
- Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L’s to facilitate successful hotel operations.
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients.
- Lead in-house guest sales and marketing initiatives to increase occupancy.
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs.
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
- Other duties as assigned.
Qualifications
- Valid Driver's License.
- 1+ years of experience as a Hotel General Manager.
- Proficient computer skills.
- Excellent organizational, time management, and problem-solving abilities.
- Effective oral and written communication skills.
- Proactive and aggressive in solving problems.
- Strong leadership and team development skills.
- Excellent verbal and written communication skills.
Requirements
- Perform tasks involving kneeling, squatting, sitting, standing, bending and twisting for long periods of time.
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
Benefits
- Medical, dental, and vision benefits.
- Paid time off.
- Health Savings Account (HSA).
- 401(k) for full-time employees.
- Employee Assistance Program: complementary benefit provided to all employees to assist with personal or work-related concerns.
- Career Growth: opportunities for advancement within the company for dedicated employees.
Pay
Salary: Dependent on experience, plus bonus opportunity.
Daily Pay Access: Flexible pay options to access your earnings when you need them.
Schedule
Willing to work a changing schedule.