General Manager

Career Summary

The General Manager will oversee all sales and operations activities at the location, ensuring efficient operations and cost-effective systems, and developing and executing the overall sales strategy.

Essential Duties and Responsibilities

• Duties/Responsibilities:
  • Overall Operations Management: Overseeing procurement, inventory management, warehousing, logistics, and delivery.
  • Strategic Planning: Participating in strategic planning with Executive Team and SVPs.
  • Sales and Revenue Growth: Developing and implementing sales strategies.
  • Team Leadership: Managing and leading a team of employees.
  • Supply Chain Management: Working with Supply Chain Department.
  • Customer Relationship Management: Building and maintaining customer relationships.
  • Financial Management: Monitoring and managing financial performance.
  • Safety and Training: Ensuring compliance with safety protocols and training employees.
  • Performance Monitoring: Developing KPIs and analyzing data.
  • Market Analysis: Conducting market research and analysis.
  • Continuous Improvement: Driving continuous improvement initiatives.
• Supervision: Directs recruitment and training, oversees workflow, provides evaluations, manages discipline, and models values.
• Learning Organization and Staff Training: Participates in training opportunities and exhibits enthusiasm for learning.
• Community Partnership: Represents GDH Mission and Values.
• Technology: Uses office equipment and software.

Qualifications

• Minimum bachelor’s degree in business administration, logistics, engineering, or another industry-related field required; MBA preferred.
• At least 10-15 years of industry-related experience including three years in upper management required.
• Knowledge of and experience with transportation management software, particularly VIP or similar software.
• Highly organized and detail-oriented.
• Reliable transportation and valid drivers license and auto insurance.
• Ability to work effectively with internal and external individuals, including other professionals in the community.
• Effective communication skills and the ability to manage multiple priorities simultaneously.

Working Conditions / Physical Demands

• Frequently required to walk, talk, hear, stand, sit, use hands, and reach.
• Frequently required to lift and move up to 15 pounds.
• Frequent exposure to moving mechanical equipment, fumes, and airborne particles.
• Frequent travel throughout GDH sites.
• Occasional weekend and/or overtime work.