General Manager

Management Duties

• Properly manage and maintain gym operational budget
• Responsible for overseeing the sales process and systems
• Manage, monitor, and evaluate the performance of all gym-related managers
• Monitor the hiring, training and scheduling of all gym level staff
• Train and mentor subordinates
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager
• Responsible for managing disciplinary actions involving all gym level employees

Operational Duties

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff
• Provide effective decision making regarding customer service issues
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed
• Responsible for ensuring that the facility is clean and operationally sound

Job Qualifications

• High School diploma with five years professional experience
• College degree preferred
• Fitness industry experience preferred but not required
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs
• Strong customer service orientation with proven results
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance
• Excellent verbal and written communication skills
• Entrepreneurial spirit with open, participative leadership style and drive for excellence
• Strong work ethic, integrity, and professional demeanor
• Associate or Bachelor's degree in business or related field with two years of management experience preferred
• Current CPR Certification

Benefits

• Free Education and Credits towards CECs
• Discounts on Certifications
• Commission & Bonus Structure
• Free Gold's Gym Membership to our locations
• 20% Employee Discount on clothing and products
• Medical Benefits
• 401k
• 7 Paid Holidays + Vacation Pay
• Growth Opportunities Across Our Expanding Gold's Gym Network

Relocation assistance is not provided.