General Manager

About the role

Are you looking to build your career in Restaurant Management? Are you passionate about restaurants? Do you like to be part of a team that is competing to win? And have a passion for helping others achieve? You might be just the person we are looking for! At Genghis Grill, we want you to succeed! Our restaurant offers the best-paid training program in the industry to put you on the road to success.

Responsibilities

• Promotes the company's mission, vision, and values.
• Analyze budget variances and take corrective actions.
• Analyze food and beverage costs.
• Directs and manages shifts effectively with a focus on ensuring all teammates are working effectively in their area of responsibility.
• Ensures customer satisfaction and knowledge of customer recovery strategies.
• Determine staffing requirements, recruit, and maintain staffing level as needed, train and coach teammates.
• Manage teammate performance in accordance with established standards and procedures; ensure teammates know and adhere to established codes of practice.
• Delivers a quality product and experience based on brand standards and operating procedures.
• Conducts effective pre-shift meetings during every shift.
• Maintain teammate records per established standards and procedures.
• Maintain high standards of food, service, health, and safety, ensure the efficient and profitable business performance of the restaurant, and the optimal utilization of staff and resources.
• Monitor adherence to health, safety, and hygiene standards in kitchen and restaurant.
• Oversee preparation of food and beverage items; ensure adherence to set recipes.
• Ensure quality of food and beverage presentation.
• Interact with customers to establish positive customer relations and to ensure all inquiries and complaints are handled promptly.
• Determine and execute operating improvements.
• Schedule food and beverage deliveries; check the quality of deliveries and documentation.
• Arrange for maintenance and repairs of equipment and services.
• Identify and evaluate competitors.
• Remain current with trends in the restaurant industry.
• Perform other duties as assigned.

Core Competency Requirements

• Quality Decision-Making
• Judgment
• Problem Analysis and Problem Solving
• Planning and Organizing
• Communication
• Customer Service Focus
• Teamwork
• Adaptability
• Flexibility
• High Energy Level
• Stress Tolerance

Education and Experience

• Must be at least 21 years of age.
• A high school diploma or the equivalent required.
• An associate degree or higher preferred.
• Must be able to read and write fluently in English.
• Must demonstrate 2 years previous experience in food and beverage management.
• Demonstrated knowledge and experience with managing inventory and cost control is required.
• In-depth working knowledge of alcoholic beverages is required; food preparation and presentation required.
• Experience in restaurant/food service staff management and development is preferred.
• Demonstrated knowledge of basic accounting principles and practices preferred.
• Must be able to demonstrate knowledge of planning and forecasting.
• Must be able to use relevant computer applications (Microsoft word, excel, Outlook; restaurant-specific software including point-of-sale registers and business metric applications).
• ServSafe certification required.

Physical Requirements

• Ability to stand and exert well-paced mobility for up to four (8) hours in length.
• Regularly work 50 hours per week.
• Ability to lift and/or move up to 50 pounds in weight.
• Must possess finger and hand dexterity for using small tools and equipment.
• The workplace may frequently expose the teammates to heat/cold and odors.

Benefits

• Competitive Wages
• Bonus Opportunities
• Health Benefits
• Paid time off after 6 months and increasing with tenure
• 401K
• FREE Teammate meals & Discounts
• Opportunities for advancement and career growth within.

Pay

Competitive Wages

Schedule

Regularly work 50 hours per week.