General Manager
Job Overview
The General Manager (GM) provides strong leadership and management direction on behalf of the Board of Directors and oversees the entire operation while reporting to the association Board of Directors.
Key Responsibilities
- Develop recommendations for goals and action plans to achieve Board objectives.
- Review organization structure, job descriptions, and functions.
- Support the activities of the various Board sub-committees.
- Provide recommendations on revisions.
- Create, or cause to be created, and implement the annual working budget.
- Maintain and monitor the monthly financial position of the association.
- Prepare Board of Director meeting agenda packets.
- Recruit, hire, train, and supervise all community staff.
- Plan, coordinate, and lead annual goal-setting sessions.
- Attend and participate in professional group meetings.
- Ensure appropriate training of all community staff.
- Ensure adherence to master calendar, maintenance calendar, association budgets, and subsidy program, if applicable.
- Follows quality system procedures.
- Must have reliable transportation and be able to drive to other work locations and throughout the community.
Skills & Qualifications
- Committed to continual learning.
- Strong written skills.
- Directly interact with the staff of the association and the designated Board of Directors.
- Bachelor’s Degree in Public Administration, Business Administration or related field preferred.
- Management experience in a small or medium-sized organization.
- Supervisory Responsibility.
- Intermediate knowledge of Microsoft Applications.
- Physical Requirements and Working Environment.
About Us
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential.