General Manager

About the role

The Fairfield Inn & Suites in Baraboo, WI is seeking a General Manager to join their team. The ideal candidate will have prior hospitality leadership experience, a familiarity with Marriott and Opera/Power of M, the ability to lead and develop a team, is self-motivated, enjoys networking, and has an interest in sales/marketing.

Responsibilities

• Ensure accurate and timely financial reporting, including revenue, payroll, and expense tracking.
• Adhere to all policies and procedures as identified within the employee handbook and management company guidelines.
• Lead and develop the management team, ensuring they follow all company policies and procedures.
• Develop and manage the annual operational and capital budget plans.
• Drive revenue growth through effective sales and marketing initiatives.
• Monitor and control labor and operational expenses for each department manager.
• Respond to audits to ensure continual improvement is achieved.
• Oversee routine maintenance and address property issues promptly.
• Maintain hotel facilities to ensure a welcoming and safe environment for guests and employees.
• Schedule regular property meetings and foster a culture of collaboration, accountability, and exceptional service.

Requirements

• Previous sales and marketing experience or previous brand experience preferred.
• Ability to learn and understand the hotel’s property management system.
• Good communication skills to effectively and professionally deal with hotel guests, general public, and hotel employees.
• Ability to handle guest and/or employee issues, concerns, or conflicts.
• Ability to establish and build successful rapport with guests and hotel employees.
• Able to inspire and motivate employees to work together as a team and foster empowerment within the hotel.

Qualifications

• Strong understanding of P&L statements and ability to react with impactful strategies.
• Experience with revenue management meetings and STR reports.
• Physical abilities to lift up to 50 lbs. and sit/stand for long periods of time.

Benefits

• 401(k) eligibility after 6 months of service with a 100% match at 3% contributions, 50% up to 5%.
• Paid Time Off – Sick & Vacation, Holiday Pay.
• Growth and development opportunities with the company, potentially at the same property or transferring to another one of their properties.
• Travel discounts available.
• Medical, dental, and vision insurance, STD, LTD, critical illness, accident, and/or life insurance.

Pay

Compensation details are confidential and will be provided during the interview process.

Schedule

The schedule for this position is typically full-time, with specific hours to be determined during the interview process.