General Manager

Duties And Responsibilities

• Provide quality, and genuine, hospitality in a timely manner
• Ensure that guests feel important and welcome in the restaurant
• Ensure the excellence of the service and hospitality provided by the entire team
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Effective hiring, training, development, promotion and performance management
• Guide all unit departments in upholding the excellence and efficiency of the business operations
• Manage all P&L considerations according to budget; verifying all payroll on a per pay period basis
• Develop and implement creative strategies for revenue enhancement and cost containment
• Running hands-on shifts during volume periods
• Adhere to, and ensure all team-members adhere to, all company safety and sanitation policies and procedures

Qualifications

• Passion for food and ensuring an excellent dining experience for all guests
• Energetic and genuine positive attitude while interacting with team-members and all guests
• 10+ years of experience in Restaurant/Hospitality Leadership preferred
• Proficient knowledge of systems and processes in food cost management
• Strong financial acumen
• Able to lead and empower a team
• Excellent communication skills to effectively work and guide the management team and team members as well as speaking with guests
• Able to taste and evaluate food and beverage products
• Must be flexible with schedule and able to work different shifts and shifts with undefined end times
• Able to reach, bend, stoop and frequently lift up to 20+ pounds
• Able to work in a standing position for long periods of time
• Bachelor’s Degree preferred