General Manager

About the role

2nd Star Tavern is a welcoming environment where people of all ages come to enjoy good eats, cold drinks, support local sports teams, and spend time with their peers. The General Manager will lead and oversee daily operations, ensuring a seamless guest experience and a positive work environment for the team.

Responsibilities

• Provide quality, and genuine, hospitality in a timely manner
• Ensure that guests feel important and welcome in the restaurant
• Ensure the excellence of the service and hospitality provided by the entire team
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Effectively hire, train, develop, promote, and manage performance of the team
• Guide all unit departments in upholding the excellence and efficiency of the business operations
• Manage all P&L considerations according to budget; verify all payroll on a per pay period basis
• Develop and implement creative strategies for revenue enhancement and cost containment
• Run hands-on shifts during volume periods
• Ensure adherence to company safety and sanitation policies and procedures

Requirements

• Passion for food and ensuring an excellent dining experience for all guests
• Energetic and genuine positive attitude while interacting with team-members and all guests
• 7 + years of experience in Restaurant/Hospitality Leadership preferred
• Proficient knowledge of systems and processes in food cost management
• Strong financial acumen
• Excellent communication skills to effectively work and guide the management team and team members as well as speaking with guests
• Able to taste and evaluate food and beverage products
• Must be flexible with schedule and able to work different shifts and shifts with undefined end times
• Able to reach, bend, stoop and frequently lift up to 20+ pounds
• Able to work in a standing position for long periods of time

Compensation

$60,000-$75,000 annually, based on experience and qualifications.