General Manager

Job Summary

Exos is seeking a highly motivated and experienced General Manager to lead our team in providing world-class performance training services to amateur and elite athletes at our facility in Phoenix, AZ.

Key Responsibilities

• Develop and execute strategic plans to achieve the performance and business objectives of the Sports Performance facility.

• Manage day-to-day operations of the facility, including scheduling, staffing, and budgeting.

• Generate and grow all streams of facility revenue within Youth, High School, College, Adult, and Pro/Elite categories.

• Seek out opportunities within the community to support local sports organizations, businesses, and other operations with performance services.

• Participate in outreach activities to help create awareness of the Sports Performance facility with local residents.

• Build strong relationships with clients and athletes, ensuring needs are met and expectations are exceeded.

• Ensure the facility is fully equipped, organized, and operating at the highest standards.

• Manage the recruitment, training, and development of staff, including performance evaluations and career development plans.

• Develop and implement marketing and promotional campaigns to attract new clients and retain existing ones.

• Collaborate with other professionals in the field, such as sports medicine physicians and therapists, to ensure the overall health and well-being of clients.

Qualifications

• Bachelor's degree in sports management, business administration, or a related field.

• At least 3 years of experience in sports management, preferably in a leadership role.

• Proven track record of successful business development, facility management, including financial management and staff development.

• Experience working with CRM platforms such as MindBody and sales tools such as HubSpot.

• Knowledge of sports performance training methodologies and techniques.

• Excellent interpersonal and communication skills.

• Strong leadership, organizational, and problem-solving skills.

• Ability to work collaboratively with others, including coaches, clients, and other professionals in the field.

• Passion for sports and a commitment to excellence in sports performance training.