GENERAL MANAGER

Job Summary

This position is eligible for an Employee Referral Bonus. If you know someone qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

What You'll Do

• Lead the Business — Own financial performance across the board: sales reporting, P&L management, annual budgeting, cash handling, and trend analysis that keeps your account moving in the right direction.
• Manage purchasing, inventory controls, and food cost while never letting quality standards slip.
• Lead the People — Participate in employee meetings, reviews, and training programs, and champion the professional growth and development of your entire team.
• You'll build genuine rapport with staff, guests, clients, and other departments — the kind of relationships that make people want to show up and do their best work.
• Lead the Operation — Partner with chefs on menu planning, ensure HACCP controls and proper food storage practices are second nature across your team, and manage in full compliance with company policy and local, state, and federal regulations.
• You'll integrate dining services seamlessly into the broader facility plan of operations, fostering strong interdepartmental relationships along the way.

What You Bring

• 8–10 years of upscale food service experience, including 6+ years at the management level
• Proven personnel management experience — hiring, supervision, evaluation, and succession planning
• A track record of hitting company and client goals while staying true to policy and procedure
• Strong leadership, organizational skills, and sharp attention to detail
• Confidence managing budgets, flash reports, financial targets, and forecasts
• Solid grounding in food purchasing, food cost management, and inventory control
• Knowledge of cash handling procedures and multi-bank reconciliation
• HACCP knowledge and a strong eye for health and fire code compliance
• Exceptional business etiquette and client relations instincts
• Strong catering experience

Qualifications

• The highest standards of personal integrity and ethical behavior
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Bachelor's Degree Preferred, Or Equivalent Professional Experience
• ServSafe or Department of Health certification a plus