General Manager

What You'll Do

• Provide exceptional customer service to ensure an excellent experience for our guests and residents.
• Ensure that the property is clean and attractive in order to maximize occupancy.
• Manage seasonal sales staff.
• Recruit, onboard and train top quality employees.
• Engage guests and residents with daily, weekly and monthly activities and events.
• Partner with the marketing team to attract new residents and guests.
• Prepare, analyze and manage the operational budget of the property and improve profitability.

Experience & Skills You Need

• Bachelor’s degree, or an equivalent combination of education and experience.
• 5+ years of resort or property management experience, preferably in a large manufactured housing, RV or multi-site setting.
• Experience working in an ancillary business, such as a golf course, restaurant and/or rental unit complex also helpful.
• Experience managing a team of at least 50 employees.
• Sales and/or marketing experience preferred.
• Ability to produce financials and budgets, control expenses and identify opportunities to drive revenues.
• Understanding of the complex operational responsibilities associated with this role.
• Experience with Microsoft Office and other web-based applications, including financial systems.
• Valid driver’s license, good driving record and current auto insurance.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.