General Manager

About the role

The Hardest Job You Will Ever LOVE! Are you a leader who thrives on inspiration, positivity, and takes on challenges with relentless energy? At Diamonds Direct we’re on the hunt for an exceptional General Manager.

Key Responsibilities

• On-the-Floor Leadership: Be present on the sales floor, actively engaging with your team and customers. Lead by example, demonstrating excellence in sales and customer service.
• Inspiration & Coaching: Motivate and guide your team, helping them to excel in their roles and reach their full potential. Foster a culture of learning and growth.
• Sales Mastery: Drive store performance through strategic sales initiatives and personal sales leadership. Network and build strong relationships with clients and community partners.
• Creativity & Autonomy: Treat the store as your own business. Utilize your creativity and leadership skills to shape and grow the market presence.
• High Energy & Intensity: Maintain a high level of enthusiasm and dedication. Wear a rhino costume if necessary—this role demands that kind of commitment!

What We Offer

• Ownership & Freedom: Run your location with the autonomy to implement your ideas and strategies. We trust you to lead and innovate.
• Unique Culture: Join a family-oriented team that values fun and camaraderie. We work hard, but we also know how to enjoy the journey.
• Competitive Compensation: Our compensation structure is designed to reward those who excel and exceed their goals.
• Comprehensive Benefits: Enjoy a great benefits package that supports your well-being and professional growth.

Qualifications

• Jewelry Industry Experience: Proven background in the jewelry sector is required.
• Track Record of Success: Demonstrated success in achieving business outcomes and leading teams.
• Leadership Experience: Solid experience in a managerial role, with the ability to lead and motivate a team.
• Education & Experience: Bachelor’s degree preferred, or three years of relevant experience, or a combination of both.