General Manager

Key Responsibilities

• Build, inspire, coach, and develop a high-performing leadership team.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Create an environment where team members feel valued, supported, and empowered.
• Recruit, train, and retain top hospitality talent.
• Lead by example through visibility, engagement, and leadership.
• Ensure delivery of exceptional guest service and memorable experiences.
• Maintain guest satisfaction scores at industry-leading levels.
• Respond to guest concerns promptly and professionally.
• Drive a culture where every guest interaction matters.
• Ensure the hotel remains spotlessly clean, meticulously maintained, and fully brand compliant.
• Oversee all departments including Front Office, Housekeeping, Maintenance, Sales, and Food & Beverage.
• Maintain outstanding quality assurance and brand inspection scores.
• Drive operational efficiencies while protecting service levels.
• Achieve or exceed annual revenue, profit, and market share objectives.
• Manage hotel budgets, forecasting, labor controls, and expense management.
• Analyze financial statements and implement strategies to maximize profitability.
• Deliver strong GOP performance and ownership returns.
• Partner with the Sales and Revenue Management teams to grow market share.
• Develop strategies that increase occupancy, ADR, and RevPAR.
• Maintain strong relationships within the Lafayette business community.
• Actively participate in sales initiatives and community engagement efforts.
• Protect and enhance the physical asset through preventive maintenance programs.
• Ensure capital projects are executed efficiently and effectively.
• Maintain a safe, secure, and well-maintained environment for guests and associates.

Qualifications

• Minimum 5 years of hotel General Manager experience.
• Marriott experience strongly preferred.
• Proven record of achieving revenue and profitability goals.
• Strong understanding of hotel financial statements and budgeting.
• Experience leading multiple department heads and cross-functional teams.
• Excellent communication, coaching, and leadership skills.
• Ability to analyze performance metrics and drive results.

Benefits

• Competitive base salary commensurate with experience
• Performance-based bonus opportunity
• Annual salary review and merit increase eligibility
• 401(k) retirement savings plan
• Paid vacation, holidays, and personal time
• Hotel travel discounts
• Supportive culture focused on teamwork, accountability, and leadership

Pay

$75,000 - $80,000 based on experience