General Manager

What You Will Get

• 50 percent Dining and Carryout Discount
• 40 percent Retail Wine Discount
• 20 percent Discount on Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount
• 401(k) with Company Match
• Health & Flexible Savings Accounts
• - Health and Dependent Care
• - Long-Term Disability
• - Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Paid Time Off
• Access to Team Member Relief Program
• Wellness and Mental Health Support
• "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Team Member Rewards, Milestone Recognition and Referral Bonuses

Career Development Opportunities

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

About the Role

You will oversee a dynamic, high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room and a thriving Wine Club community. You’ll lead with passion and purpose, ensuring operational excellence, delivering memorable guest experiences, and growing a vibrant Wine Club Community. You’ll develop and inspire a team of leaders and team members, working together to deliver uncompromising hospitality.

Responsibilities

Show Up Ready: Come prepared, stay sharp, and start strong. Oversee all aspects of restaurant operations, including kitchen, front-of-house, retail/tasting room and Wine Club
Own What You See: Take responsibility, jump in, and do what needs to be done. Approve hourly Team Member hiring decisions
Mentor and develop managers to lead their teams effectively
Navigate challenges strategically and ensure policies, systems, and standards are followed
Be accountable for achieving monthly sales, profit targets, and operational and Wine Club goals
Stay in Sync: Communicate often, move with your team, and keep service flowing. Ensure strong collaboration between kitchen and front-of-house operations
Lead management meetings and foster open communication across departments
Partner with the Executive Kitchen Manager and other leaders to drive success
Make It Personal: Be genuine, listen well, and tailor the experience. Represent Cooper’s Hawk values and create a respectful, positive and professional work environment
Support your team with coaching, feedback, and development opportunities
Ensure every guest receives warm, personalized service that reflects our brand
Add a Touch: Go beyond the expected to create memorable moments. Champion the growth of our Wine Club Community and ensure team members are equipped to promote and grow it
Lead with passion and inspire a culture of excellence and uncompromising hospitality

Requirements

Must represent Cooper’s Hawk values
Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred
A minimum age requirement of 21 years
Excellent verbal and written communication skills
Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
Demonstrates financial acumen
Extensive food knowledge and standards (Executive Kitchen Manager level)
Proficient in Microsoft Office Suite
Preferred certifications include ServSafe and state/local licensing requirements
Must be able to lift and carry up to 40 lbs.
Must be able to stand for at least 10 hours per shift
Must be able to work 50-60 hours per week
Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays

Qualifications

Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred

Skills

Results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)

Benefits

Commensurate with experience

Pay

$90,000 - $112,000/year + 20% bonus potential

Schedule

Flexible shifts and schedules, inclusive of weekends and some holidays