General Manager

Job Summary

Lead day-to-day operations across café, retail, and catering services
Manage financial performance, including P&L oversight, budgeting, and cost controls
Build, develop, and support a strong, engaged team through hiring, coaching, and ongoing training
Partner closely with culinary leadership to deliver high-quality, creative menus and seasonal offerings
Oversee scheduling and payroll while ensuring strong coverage for both daily service and events
Foster positive relationships with guests, clients, and cross-functional teams
Support and execute catering programs and special events, including evening and weekend service
Collaborate with marketing and culinary teams to launch new concepts and promotions
Champion a culture of hospitality, safety, and consistent service excellence

What We’re Looking For

• Experience leading foodservice, café, restaurant, or catering operations
• Comfort working in a fast-paced, multi-service environment (retail + events)
• Financial acumen, including experience managing budgets and driving performance
• A collaborative leadership style with a focus on coaching and team engagement
• Strong communication skills and the ability to build lasting client relationships
• Experience with high-volume production and catering/event execution
• Flexibility to work varied schedules, including evenings and weekends
• Background in hospitality, culinary arts, or a related field
• Experience growing or enhancing café, retail, or catering programs
• Interest in continuous learning and career development within a leading foodservice organization

Qualifications

• Education: Bachelor's degree preferred, but not required
• Experience: Minimum 5 years of relevant experience
• Skills: Strong leadership, financial management, and collaboration skills

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1546193

About the Role

The role requires a candidate with a proven track record of success in leading foodservice operations, with a focus on delivering exceptional service and managing financial performance. The ideal candidate will bring a collaborative approach to building and supporting a high-performing team, as well as a passion for creating memorable dining experiences for customers.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.