General Manager

About the role

Collision General Manager Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team!

Responsibilities

• Actively lead center level performance though: key metrics, quality, individual skill levels and culture
• Communicate and manage the change process
• Stay abreast of current vehicle repair procedures and technologies
• Manage and hold all staff accountable for shop performance though Recipe Book execution.
• Ensure customer satisfaction by coaching staff and resolve customer concerns as required
• Recruit, interview and hire new staff as required
• Train new hires regarding company policy and procedures
• Promote safe, clean working conditions
• Promote, develop and act