General Manager
Chipotle Mexican Grill · Knoxville, TN · 2 wk ago
ManufacturingFull-time
About the role
Chipotle is growing fast—we’re opening a restaurant almost every day, and we need leaders to grow with us. As a General Manager, you’ll hire and develop great people, build a winning culture, and run a strong business while sharpening your leadership and operations skills.
Benefits
- Medical, dental, and vision insurance
- Retirement savings plan
- Quarterly bonus program
- Opportunities for people development bonuses
- Tuition assistance (subject to eligibility requirements)
- Career growth opportunities
- Paid time off
- Holiday closures
Responsibilities
- Uphold top-notch standards of excellence and hospitality to be guest obsessed
- Ensure speed of service, accuracy, and a positive guest experience
- Oversee the full employee lifecycle, including recruitment, hiring, performance management, and people processes
- Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources
- Direct team members to deliver accurate and on-time digital orders
- Manage day-to-day restaurant operations, including scheduling, P&L control, sales forecasting, and recruiting
- Maintain a clean dining room and ensure the restaurant is always guest-ready
- Uphold food safety, operational, and compliance standards
- Drive the financial success of the restaurant by achieving annual sales and cash flow plans
- Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation
- Engage in creative marketing and community efforts to drive sales (e.g., fundraisers, community engagement)
Requirements
- Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting
- Passion for hospitality and a guest-obsessed mindset
- Friendly and enthusiastic attitude with a genuine enthusiasm for people development and leadership
- Ability to stand and walk for up to 10 hours a day in a fast-paced kitchen environment
- Capability to lift 50 lbs./25 kg and perform other physical activities required for the role
- Comfort working in varied temperatures, tasting and preparing food, and communicating with team members and customers
About Us
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives. With locations in the United States, Canada, the United Kingdom, France, and Germany, Chipotle is a leader in digital, technology, and sustainable business practices, committed to making its food more accessible to everyone.