General Manager

About the role

CULTIVATE A BETTER WORLD – Food served fast does not have to be a typical fast‑food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. Chipotle is growing fast – we’re opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front, hiring and developing great people, building a winning culture, and running a strong business while sharpening their leadership and operations skills.

Benefits

• Medical, dental, and vision insurance & retirement savings plan
• Quarterly bonus program
• Opportunities for people‑development bonuses
• Tuition assistance (subject to eligibility requirements)
• Career growth opportunities
• Paid time off
• Holiday closures

Responsibilities

• Be guest‑obsessed – uphold top‑notch standards of excellence and hospitality
• Ensure speed of service, accuracy, and a positive guest‑obsessed experience
• Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management
• Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources
• Direct team members to deliver accurate and on‑time digital orders
• Oversee day‑to‑day operational business of the restaurant (schedule creation, P&L control, sales forecasting, recruiting, interviewing, etc.)
• Ensure the dining room remains clean and the restaurant is always guest‑ready
• Uphold food safety, operational, and compliance standards
• Be accountable for overall financial success of the restaurant, achieving annual sales and cash‑flow targets
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Requirements

• A guest‑obsessed passion for hospitality
• Friendly and enthusiastic attitude
• Genuine enthusiasm for people development and leading others
• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
• Creative approach to marketing and driving sales (fundraisers, community engagement, etc.)
• Physical ability to stand and walk around the restaurant for 10 hours a day, lift 50 lb/25 kg, work in a fast‑paced kitchen, handle varied temperatures, taste and prepare food, and communicate effectively with the team and customers

About Chipotle

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients—without artificial colors, flavors, or preservatives. Chipotle operates restaurants across the United States, Canada, the United Kingdom, France, and Germany, and is the only restaurant company of its size that owns and operates all its locations in North America and Europe. The company is a longtime leader and innovator in the food industry, committed to making its food more accessible while advancing digital, technology, and sustainable business practices.