General Manager

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

About the role

Chipotle is growing fast – we’re opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front: you’ll hire and develop great people, build a winning culture, and run a strong business. You’ll join a team committed to Cultivating a Better World while sharpening your leadership and operations skills.

Benefits

• Medical, dental, and vision insurance
• Retirement savings plan
• Quarterly bonus program
• Opportunities for people-development bonuses
• Tuition assistance (subject to eligibility requirements)
• Career growth
• Paid time off
• Holiday closures

Responsibilities

• Be guest obsessed – uphold top-notch standards of excellence and hospitality
• Ensure speed of service, accuracy, and a positive guest experience
• Oversee the full employee lifecycle: recruitment, hiring, people processes, and performance management
• Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources
• Direct team members to deliver accurate and on-time digital orders
• Manage day-to-day restaurant operations: scheduling, P&L control, sales forecasting, recruiting, and interviewing
• Keep the dining room clean and the restaurant guest-ready at all times
• Uphold food safety, operational, and compliance standards
• Be accountable for the restaurant’s financial success, achieving annual sales and cash-flow plans
• Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Requirements

• Guest-obsessed passion for hospitality
• Friendly and enthusiastic attitude
• Genuine enthusiasm for people development and leading others
• Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting
• Creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Work environment

The role requires working in a fast-paced kitchen environment and interacting with customers. You must be able to stand and walk around the restaurant for 10 hours a day, lift 50 lbs./25 kg, and perform other physical activities necessary to complete the job. The environment includes varied temperatures, tasting and preparing food, and strong communication with the Chipotle team and customers.

About us

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France, and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe.