General Manager

About the role

The General Manager builds and supervises a team that achieves goals of customer satisfaction, sales and profitability and operates the restaurant according to company standards, policies and procedures.

Responsibilities

• Motivates, directs, and coaches staff to work proficiently at their assigned stations, and then follows up to ensure tasks are completed in a timely manner.
• Serves as the primary supervisor for all staff, including those under 18 years of age.
• Ensures the restaurant is prepared to meet the needs of customers and works diligently to ensure each customer is satisfied with the service and product they receive.
• Supports the District Manager and is responsible for building sales and controlling costs by using all cost control tools and processes.
• Trains and evaluates potential staff as well as promotes others.
• Manages all financial responsibilities with integrity and performs tasks associated with achieving cost control goals.
• Frequent communication with the District Manager and Human Resources.

Requirements

• Lift and move 55 pounds.
• Reach and move items from as high as 6 feet and as low as 6 inches off the ground.
• Control and utilize equipment safely and correctly.
• Apply pressure to cut through products and/or clean equipment/utensils.
• Count, separate and weigh all types of food products and inventory items.
• Communicate effectively to customers and co-workers (reading, speaking, hearing, writing, etc.).
• Understand directions, instructions and product specifications.
• Process and complete customer orders.
• Comprehend all training materials and practice standard operating procedures.
• Use mathematical skills to compute sales totals, percentages, inventory usage, food orders, employee work schedules, cash handling results and projected business needs.
• Drive an automobile adhering to all state and local traffic laws.
• Supervise a number of people at the same time and motivate them to meet goals, duties and deadlines.
• Possess a high school diploma, or equivalent, and possess basic math skills.
• Have a working knowledge of local store marketing techniques, sales building, and a proven track record of controlling costs.
• Possess strong management, team building, and communication skills.
• Be dependable, hard-working and able to work a varied, 42-hour workweek under pressure and in stressful situations.
• Possess a valid driver’s license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary driver to complete daily banking and other responsibilities as directed by the District Manager.
• Provide documentation that proves their eligibility to work in the United States.

Pay

$19 - $22 per hour

Schedule

Frequent communication with the District Manager and Human Resources.

Benefits

N/A

Skills

N/A

Benefits

N/A

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