General Manager

The General Manager

The General Manager builds and supervises a team that achieves goals of customer satisfaction, sales and profitability and operates the restaurant according to company standards, policies and procedures. Ensures customers are served correctly, and complete orders within service time goals. Prepares and ensures that all staff is serving consistent, high-quality products to customers.

Achieves the standards for a clean and organized restaurant and staff image as defined in the Little Caesars Handbook, and/or as required by local government agencies.

Recruits, hires, trains, and evaluates potential staff as well as promotes others.

Develops a productive team by providing direction and supervision through the appropriate use of communication, delegation, and disciplinary skills and implements change in a positive manner resulting in low turnover.

Ensures a work environment that is in compliance with government regulations and is safe, secure, and free of harassment or discrimination.

Accurately completes all paperwork associated with daily, weekly, and period-end activities as directed by the District Manager.

Manages all financial responsibilities with integrity and performs tasks associated with achieving cost control goals.

Frequent communication with the District Manager and Human Resources.

Job Requirements

• Motivates, directs, and coaches staff to work proficiently at their assigned stations, and then follows up to ensure tasks are completed in a timely manner.
• Serves as the primary supervisor for all staff including those under 18 years of age. The Manager must abide by all State and Federal labor laws, OSHA regulations, and EEOC requirements as well as enforce and practice all Little Caesars policies and procedures.
• Ensures the restaurant is prepared to meet the needs of customers and works diligently to ensure each customer is satisfied with the service and product they receive.
• Supports the District Manager and is responsible for building sales and controlling costs by using all cost control tools and processes. They troubleshoot operational problems and find acceptable solutions.

Physical Demands

• The ability to lift and move 55 pounds.
• The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground.
• The ability to control and utilize equipment safely and correctly (sheeter machine, VCM, sauce ladle, cheese cups, cheese cups, pan grippers, spatula, pizza and dough cutter, different types of knives, can openers, pastry brush, scales, microwave, telephone, cash register, etcs.).
• The ability to apply pressure to cut through products and/or clean equipment/utensils.
• The ability to count, separate and weight all types of food products and inventory items.
• The ability to effectively communicate to customers and co-workers (reading, speaking, hearing, writing, etc.).
• The ability to understand directions, instructions and product specifications.
• The ability to process and complete customer orders.
• The ability to comprehend all training materials and practice standard operating procedures.
• The ability to use mathematical skills to compute sales totals, percentages, inventory usage, food orders, employee work schedules, cash handling results and projected business needs.
• The ability to legally drive an automobile adhering to all state and local traffic laws.
• The ability to supervise a number of people at the same time and to motivate them to meet goals, duties and deadlines.

Qualifications

• Possess a high school diploma, or equivalent, and possess basic math skills.
• Have a working knowledge of local store marketing techniques, sales building, and a proven track record of controlling costs.
• Possess strong management, team building, and communication skills.
• Be dependable, hard-working and have the ability to work a varied, 42-hour workweek under pressure and in stressful situations.
• Possess a valid driver’s license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary driver to complete daily banking and other responsibilities as directed by the District Manager.

Benefits

Not specified.

Pay

$17.75 - $20.75 per hour

Schedule

Not specified.

Contact Information

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