General Manager
for each heading. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Preserve all substantive info; do not invent or summarize away detail. Include a section only when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them.
We need to parse the posting.
Content:
- Intro paragraph: "At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!"
But we must remove application instructions: "Apply today and be part of the ‘Bou Crew!" is an application instruction? Possibly considered call to apply. The instruction says remove application instructions. So we should remove that sentence. Also "Apply today and be part of the ‘Bou Crew!" is likely an application instruction. Also "Apply today" appears earlier. We'll remove that.
- Position Overview: paragraph describing responsibilities.
- Core Responsibilities: broken into TEAM, GUEST (& Quality), BUSINESS subsections with bullet-like sentences.
- Skills and Qualifications: paragraph with bullet-like sentences.
- Qualifications: Required and Preferred bullet lists.
- Physical Requirements: paragraph.
- Then repeated legal EEO boilerplate etc. Remove.
- Address line: "Address: | 4100 - 9th Avenue W , Hibbing, Minnesota 55746 |" This is location info; we can keep as part of prose maybe.
- Compensation Range: "$20.82 - $39.77 per hour Starting pay is subject to Local and State Minimum Wage regulations. Ranges reflect what employer reasonably and in good faith expects to pay for such position."
Thus we have Pay info.
- Then repeated physical demands etc.
- Then repeated EEO etc.
- Brand line: "Brand: Caribou Coffee" maybe not needed.
We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have content.
- About the role: Could be the Position Overview paragraph (intro about role). We'll use that.
- Responsibilities: Core Responsibilities (TEAM, GUEST, BUSINESS). We'll list as
- items.
- Requirements: Might be the "Physical Requirements" paragraph? Or maybe "Qualifications" separate. Usually Requirements could be the "Physical Requirements" and maybe "Must be 18 years..." etc. But we have Qualifications section separate. The instruction says we can have both Requirements and Qualifications sections if content exists. We'll treat "Requirements" as the physical requirements and maybe mandatory basics (age, transportation, full-time). But those are in Qualifications Required. Might be better to put those under Qualifications. However we have both sections; we need to decide.
Given the posting: They have "Skills and Qualifications:" then a paragraph of soft skills. Then "Qualifications:" with Required and Preferred. Then "Physical Requirements:" paragraph. Then legal etc.
Thus we can map:
- Skills: the paragraph under "Skills and Qualifications:" (the soft skills list). We'll output as
- .
- Qualifications: the Required and Preferred lists under "Qualifications:" (including education, experience, etc). We'll output as
- .
- Requirements: maybe the Physical Requirements paragraph. We'll output as
.
- Benefits: Not mentioned explicitly; there is no benefits description. So we should NOT include Benefits section.
- Pay: we have compensation range; we can include Pay section with that info.
- Schedule: Not explicitly stated besides "Ability to work full-time (47 hours per week). The GM Role often entails overview hours including early mornings, evenings, weekends and holidays." That's schedule info. So we can include Schedule section with that.
Thus sections: About the role, Responsibilities, Requirements (physical), Qualifications, Skills, Pay, Schedule.
We must not include Benefits.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
We must preserve all substantive info; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them.
We need to be careful not to duplicate info. For example, the physical requirements appear twice (once under Physical Requirements and later repeated). We'll keep only one instance.
Also the EEO boilerplate appears multiple times; we remove all.
Also the address line: we can include as part of About the role maybe as a
after overview? Or we could include as a separate line but not as a heading. Probably include as a
after the overview.
Also the brand line maybe not needed.
Now let's extract substantive content.
Intro (excluding application instruction):
"At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!"
We need to remove "Apply today and be part of the ‘Bou Crew!" but we kept "join our herd!" which is not an application instruction? It's a call to join but maybe okay. The instruction says remove application instructions. "join our herd!" could be considered a call to apply but it's vague. Safer to remove that as well? The phrase "join our herd!" is similar to "Apply today". Might be considered application instruction. Let's remove it to be safe. So we keep only up to "creating life-long relationships, and serving the best coffee around," maybe end with a period. We'll keep: "At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around."
Now Position Overview paragraph:
"As a General Manager, you are responsible for the financial performance of the store. You will continuously encourage strong team engagement and a healthy culture by ensuring that clear roles and responsibilities are understood. You will do this by setting appropriate expectations, holding team members accountable, and, as a team, delivering a great overall guest experience. To be successful in the General Manager role, you are expected to maximize opportunities for sales and traffic growth and be an inspiration to your team. You enable your team and the business by demonstrating a commitment to Team, Guest (& Quality), and Business. You bring the core values to life by embodying Caribou’s purpose: To create day-making experiences that spark a chain reaction of GOOD."
We'll keep that as About the role? Actually About the role could be the combination of intro and position overview. But we can treat About the role as the position overview paragraph (maybe plus intro). We'll just put the position overview as About the role.
Now Responsibilities: Core Responsibilities with TEAM, GUEST, BUSINESS.
We need to extract each bullet-like sentence.
TEAM:
- Ensure the store is fully staffed for upcoming shifts, including making certain that all store schedules are up to date and written in a timely and effective manner; is deliberate regarding staffing decisions, including bench planning and development.
- Develop creative team member engagement strategies and foster a culture of continuous internal growth and development.
- Build and maintain a high-performing team through goal and standard setting, accountability, inspiration, and consistency by utilizing Caribou tools and resources.
- Responsible for the execution and team training completion of role-based training programs, promotional window training, and all other onboarding and training initiatives.
- Provide ongoing coaching, feedback, and recognition to team members to support their development, enhance performance, and foster a positive and motivating work environment.
- Model and uphold company policies, practices, and standards, and ensure a safe and supportive environment for team members and guests.
- Use assigned Caribou systems and tools in the appropriate manner and timeline.
GUEST (& Quality):
- Lead by example to inspire and empower team members to deliver outstanding guest experiences by fostering a culture of excellence, continuous improvement, and fun.
- Facilitate the timely resolution of employee/customer relations, supply chain management, and asset management-related issues.
- Drive strategies to consistently improve guest satisfaction, speed of service, and loyalty through actionable insights and results-driven initiatives.
BUSINESS:
- Take ownership and lead with passion and vision to drive store performance, inspiring the team to drive sales, profitability, and operational excellence.
- Commitment to excellence for regular and adaptable scheduling as needed; follow Caribou General Manager scheduling standards for inventory management, admin, promotional window sets, holidays, and other necessary times to be present in the store.
- Manage supply chain processes and asset management to ensure timely replenishment, accurate stock levels, and efficient resource allocation, minimizing disruptions and supporting seamless store operations.
- Utilize financial planning knowledge to manage budgets for the store and company.
- Manage the Operating Statement and other financial inputs to analyze trends. Make appropriate adjustments in the moment and for the future, with a focus on top-line sales, and managing expenses according to business needs.
- Ensure cash flow growth through appropriate and ethical fiscal responsibility.
- Create energy, enthusiasm, and focus on meeting and exceeding sales goals.
- Support the delivery of operational excellence to drive in-store sales initiatives that enhance the overall business performance.
- Manage inventory and waste to ensure operational efficiency and minimize loss.
- Maintain rigorous standards in food safety, sanitation, and health protocols.
Now Skills and Qualifications paragraph (the soft skills):
"Bring Caribous’ Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love. Build trust through transparent communication and consistent follow-through. Display resilience and composure, maintaining focus and perspective in dynamic environments. Act as a change leader, embracing growth and fostering adaptability in the team. Provide a store environment that sets equitable standards for people development and goal achievement. Supports General Manager (GM) peers through partnership and collaboration. Provides and receives feedback with positive intent, demonstrating empathy, professionalism, and a commitment to growth, while handling challenging situations and confidential information with empathy and consistency. Take ownership of difficult conversations by seeking to understand team members and providing resolutions in a timely manner."
We'll turn each sentence into
- maybe.
Now Qualifications: Required and Preferred.
Required:
- A minimum of 1-2 years of restaurant, retail, or guest service management experience and or combined experience and education.
- Must be 18 years of age or older.
- Have reliable transportation.
- Ability to work full-time (47 hours per week).
- The GM Role often entails overview hours including early mornings, evenings, weekends and holidays.
- Willingness to learn new systems and tools as they are introduced to support the business.
Preferred:
- ServSafe certification or ability to receive a certificate within 90 days of employment
- Experience with sales building, Profit & Loss (P&L) statements, recruitment, and training.
- Keen aptitude for store
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Preserve all substantive info; do not invent or summarize away detail. Include a section only when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. We need to parse the posting. Content: - Intro paragraph: "At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!" But we must remove application instructions: "Apply today and be part of the ‘Bou Crew!" is an application instruction? Possibly considered call to apply. The instruction says remove application instructions. So we should remove that sentence. Also "Apply today and be part of the ‘Bou Crew!" is likely an application instruction. Also "Apply today" appears earlier. We'll remove that. - Position Overview: paragraph describing responsibilities. - Core Responsibilities: broken into TEAM, GUEST (& Quality), BUSINESS subsections with bullet-like sentences. - Skills and Qualifications: paragraph with bullet-like sentences. - Qualifications: Required and Preferred bullet lists. - Physical Requirements: paragraph. - Then repeated legal EEO boilerplate etc. Remove. - Address line: "Address: | 4100 - 9th Avenue W , Hibbing, Minnesota 55746 |" This is location info; we can keep as part of prose maybe. - Compensation Range: "$20.82 - $39.77 per hour Starting pay is subject to Local and State Minimum Wage regulations. Ranges reflect what employer reasonably and in good faith expects to pay for such position." Thus we have Pay info. - Then repeated physical demands etc. - Then repeated EEO etc. - Brand line: "Brand: Caribou Coffee" maybe not needed. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. - About the role: Could be the Position Overview paragraph (intro about role). We'll use that. - Responsibilities: Core Responsibilities (TEAM, GUEST, BUSINESS). We'll list as
- items.
- Requirements: Might be the "Physical Requirements" paragraph? Or maybe "Qualifications" separate. Usually Requirements could be the "Physical Requirements" and maybe "Must be 18 years..." etc. But we have Qualifications section separate. The instruction says we can have both Requirements and Qualifications sections if content exists. We'll treat "Requirements" as the physical requirements and maybe mandatory basics (age, transportation, full-time). But those are in Qualifications Required. Might be better to put those under Qualifications. However we have both sections; we need to decide.
Given the posting: They have "Skills and Qualifications:" then a paragraph of soft skills. Then "Qualifications:" with Required and Preferred. Then "Physical Requirements:" paragraph. Then legal etc.
Thus we can map:
- Skills: the paragraph under "Skills and Qualifications:" (the soft skills list). We'll output as
- .
- Qualifications: the Required and Preferred lists under "Qualifications:" (including education, experience, etc). We'll output as
- .
- Requirements: maybe the Physical Requirements paragraph. We'll output as
. - Benefits: Not mentioned explicitly; there is no benefits description. So we should NOT include Benefits section. - Pay: we have compensation range; we can include Pay section with that info. - Schedule: Not explicitly stated besides "Ability to work full-time (47 hours per week). The GM Role often entails overview hours including early mornings, evenings, weekends and holidays." That's schedule info. So we can include Schedule section with that. Thus sections: About the role, Responsibilities, Requirements (physical), Qualifications, Skills, Pay, Schedule. We must not include Benefits. Now we need to ensure we don't include filler like "commensurate with experience". Not present. We must preserve all substantive info; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them. We need to be careful not to duplicate info. For example, the physical requirements appear twice (once under Physical Requirements and later repeated). We'll keep only one instance. Also the EEO boilerplate appears multiple times; we remove all. Also the address line: we can include as part of About the role maybe as a
after overview? Or we could include as a separate line but not as a heading. Probably include as a
after the overview. Also the brand line maybe not needed. Now let's extract substantive content. Intro (excluding application instruction): "At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!" We need to remove "Apply today and be part of the ‘Bou Crew!" but we kept "join our herd!" which is not an application instruction? It's a call to join but maybe okay. The instruction says remove application instructions. "join our herd!" could be considered a call to apply but it's vague. Safer to remove that as well? The phrase "join our herd!" is similar to "Apply today". Might be considered application instruction. Let's remove it to be safe. So we keep only up to "creating life-long relationships, and serving the best coffee around," maybe end with a period. We'll keep: "At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around." Now Position Overview paragraph: "As a General Manager, you are responsible for the financial performance of the store. You will continuously encourage strong team engagement and a healthy culture by ensuring that clear roles and responsibilities are understood. You will do this by setting appropriate expectations, holding team members accountable, and, as a team, delivering a great overall guest experience. To be successful in the General Manager role, you are expected to maximize opportunities for sales and traffic growth and be an inspiration to your team. You enable your team and the business by demonstrating a commitment to Team, Guest (& Quality), and Business. You bring the core values to life by embodying Caribou’s purpose: To create day-making experiences that spark a chain reaction of GOOD." We'll keep that as About the role? Actually About the role could be the combination of intro and position overview. But we can treat About the role as the position overview paragraph (maybe plus intro). We'll just put the position overview as About the role. Now Responsibilities: Core Responsibilities with TEAM, GUEST, BUSINESS. We need to extract each bullet-like sentence. TEAM: - Ensure the store is fully staffed for upcoming shifts, including making certain that all store schedules are up to date and written in a timely and effective manner; is deliberate regarding staffing decisions, including bench planning and development. - Develop creative team member engagement strategies and foster a culture of continuous internal growth and development. - Build and maintain a high-performing team through goal and standard setting, accountability, inspiration, and consistency by utilizing Caribou tools and resources. - Responsible for the execution and team training completion of role-based training programs, promotional window training, and all other onboarding and training initiatives. - Provide ongoing coaching, feedback, and recognition to team members to support their development, enhance performance, and foster a positive and motivating work environment. - Model and uphold company policies, practices, and standards, and ensure a safe and supportive environment for team members and guests. - Use assigned Caribou systems and tools in the appropriate manner and timeline. GUEST (& Quality): - Lead by example to inspire and empower team members to deliver outstanding guest experiences by fostering a culture of excellence, continuous improvement, and fun. - Facilitate the timely resolution of employee/customer relations, supply chain management, and asset management-related issues. - Drive strategies to consistently improve guest satisfaction, speed of service, and loyalty through actionable insights and results-driven initiatives. BUSINESS: - Take ownership and lead with passion and vision to drive store performance, inspiring the team to drive sales, profitability, and operational excellence. - Commitment to excellence for regular and adaptable scheduling as needed; follow Caribou General Manager scheduling standards for inventory management, admin, promotional window sets, holidays, and other necessary times to be present in the store. - Manage supply chain processes and asset management to ensure timely replenishment, accurate stock levels, and efficient resource allocation, minimizing disruptions and supporting seamless store operations. - Utilize financial planning knowledge to manage budgets for the store and company. - Manage the Operating Statement and other financial inputs to analyze trends. Make appropriate adjustments in the moment and for the future, with a focus on top-line sales, and managing expenses according to business needs. - Ensure cash flow growth through appropriate and ethical fiscal responsibility. - Create energy, enthusiasm, and focus on meeting and exceeding sales goals. - Support the delivery of operational excellence to drive in-store sales initiatives that enhance the overall business performance. - Manage inventory and waste to ensure operational efficiency and minimize loss. - Maintain rigorous standards in food safety, sanitation, and health protocols. Now Skills and Qualifications paragraph (the soft skills): "Bring Caribous’ Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love. Build trust through transparent communication and consistent follow-through. Display resilience and composure, maintaining focus and perspective in dynamic environments. Act as a change leader, embracing growth and fostering adaptability in the team. Provide a store environment that sets equitable standards for people development and goal achievement. Supports General Manager (GM) peers through partnership and collaboration. Provides and receives feedback with positive intent, demonstrating empathy, professionalism, and a commitment to growth, while handling challenging situations and confidential information with empathy and consistency. Take ownership of difficult conversations by seeking to understand team members and providing resolutions in a timely manner." We'll turn each sentence into
- maybe. Now Qualifications: Required and Preferred. Required: - A minimum of 1-2 years of restaurant, retail, or guest service management experience and or combined experience and education. - Must be 18 years of age or older. - Have reliable transportation. - Ability to work full-time (47 hours per week). - The GM Role often entails overview hours including early mornings, evenings, weekends and holidays. - Willingness to learn new systems and tools as they are introduced to support the business. Preferred: - ServSafe certification or ability to receive a certificate within 90 days of employment - Experience with sales building, Profit & Loss (P&L) statements, recruitment, and training. - Keen aptitude for store
- .
- Requirements: maybe the Physical Requirements paragraph. We'll output as
- .
- Qualifications: the Required and Preferred lists under "Qualifications:" (including education, experience, etc). We'll output as