General Manager

About the role

Zaxby's General Manager is responsible for leading the restaurant's daily operations, fostering a positive team culture, and achieving financial goals.

Responsibilities

• Enhance guest experiences by meeting and exceeding expectations.
• Increase sales and profits through community partnerships and exceptional service.
• Create and enforce an effective work schedule.
• Hire and train top-performing employees.
• Ensure compliance with training and certification processes.
• Develop and implement performance plans for management staff.
• Create and execute quarterly business plans using various resources.
• Aid in marketing plans and prepare AMs for advancement.
• Mentor and inspire team members to achieve company objectives.
• Monitor daily operations and provide feedback to improve performance.
• Manage physical demands required for standing, walking, or sitting for extended periods.

Qualifications

• Must be 18 years old or older.
• At least 1 year of restaurant management experience (preferred).
• Flexible schedule available (minimum 5 days, 40-50 hours per week).
• Pass background check and complete in-store training program.
• Pass online ZFI AM test with a score of 90% or above.
• Complete Phase III GM certification.
• Pass In-store ZFI Kitchen Demonstrative with a score of 90% or above.
• Hold Food Manager Certification.

Pay

$55,000 - $65,000 annually based on experience.

Schedule

Flexible schedule accommodating days, nights, weekends, and holidays.

Benefits

• Free meals
• Paid time off
• Ongoing interactive training
• Opportunities to advance
• Medical coverage (50% paid by company)
• Life insurance policy (100% paid by company)
• Employee assistance program (100% paid by company)
• Vision, dental, LTD, STD, accident, critical illness, hospital indemnity, voluntary life (AD&D)