General Manager

About the role

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

Responsibilities

• Oversee, direct, and manage all day-to-day facets of business within the local branch office, while driving sales activity and maximizing profitability.
• Establish operational goals and drive internal and external growth.
• Meet and develop relationships with key clients, partners, and industry professionals that interact with the branch.
• Conduct regular coaching, counseling, and mentoring sessions with all levels of management and sales to build a positive and motivating work environment.
• Review bids and have final signing authority on all GC contracts.
• Assign, instruct, train, and provide direction to managers and supervisors in the performance of their jobs.
• Partner with marketing on new campaigns and review current results.
• Manage processes on all Proof-of-Concept projects.
• Attend both internal and HEB status meetings for larger pilot projects.
• Conduct all-hands and leadership meetings.
• Manage all facets of financial activity relative to the P&L.
• Ensure that all Contract and Aftermarket/Industrial Sales Team Members meet or exceed all activity standards for monthly, quarterly, and annual sales targets.
• Delegate authority and responsibility with accountability and follow-up.
• Monitor current inventory to ensure sufficient quantities are available.
• Meet and develop relationships with key supplier reps that interact with the branch.
• Manage and perform all personnel management duties with the assistance of Human Resources.
• Review the following on a recurring basis: sales reports, production reports, department expenses, labor costs, employee attendance reports, and other reports and documents related to organizational operation.
• Monitor costs and establish cost controls.
• Monitor and ensure on-time delivery and/or job completion.
• Assist with bid proposals with Account Managers.
• Work to ensure excellent customer relations, both with internal and external customers.

Requirements

• Associate’s Degree, or an equivalent combination of education/experience.
• At least 5 years of management experience within Security Integration.
• At least 5–7 years of experience within Security Integration Solutions.
• At least 5 years of experience managing multiple teams.
• At least 5 years of experience in a similar position.

Skills

• Strong knowledge of change management practices.
• Intermediate to advanced level in Microsoft Products, including but not limited to Excel, Word, and Outlook.
• Strong organizational skills.
• Ability to motivate others.
• Excellent oral and written communication skills, competency in grammar, and excellent attention to detail.
• Ability to build strong working relationships at all levels, internal and/or external to the organization.
• Ability to multi-task.
• Detail oriented.

Benefits

• Comprehensive benefits including health, dental, vision, prescription coverage, life insurance, and a 401(k) with company match.
• Generous paid time off for rest, family, and self-care.
• Continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive culture that values innovation, creativity, and teamwork.