General Manager

About the role

The General Manager oversees the day-to-day operations and financial performance of the location. Key responsibilities include hiring, training, and managing staff, ensuring safety protocols are followed, and maintaining profitability.

Responsibilities

• Manages hiring, scheduling, training, and performance of Team Members
• Maintains profit and loss statement
• Ensures strict adherence to and enforcement of all company safety policies and procedures
• Completes performance evaluations and conducts daily safety meetings
• Conducts coaching and issues corrective action; approves payroll
• Maintains cleanliness of the shop and sales floor
• Manages product and equipment inventories
• Completes weekly inventory counts and tire counts
• Ensures service equipment is in good working condition and well maintained
• Reviews and reconciles invoices daily
• Resolves problems that cannot be handled at a lower level
• Conducts shop training meetings and communicates pricing promotions and policy/procedure changes
• Evaluates, documents, and communicates any return job problems to the Corporate office
• Updates national accounts weekly
• Ensures all procedure manuals are available for employees
• Works alongside Team Members on the shop and sales floors
• Provides friendly and competent customer service
• Reports for work in a timely manner when scheduled

Requirements

• Three to five years related experience and/or training, or equivalent combination of education and experience
• Current valid driver's license and insurable to drive
• Basic keyboarding and computer skills
• Able to work a minimum of 50 hours per week
• Able to work weekends, holidays, and as needed
• Able to communicate in English

Qualifications

• Ability to get DOT, TIA, and other certifications
• Able and willing to deliver friendly, courteous, and prompt customer service
• Able and willing to work cooperatively with other team members

Skills

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Proficient in computer operations and Microsoft Office
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of safety regulations and procedures
• Ability to work independently and as part of a team

Benefits

• Paid vacation
• 401K and matching contributions
• Health, dental, and vision insurance
• Short and long-term disability insurance
• Life insurance
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• Clearly defined path for growth

Pay

N/A

Schedule

N/A