General Manager
About the role
The General Manager is the most senior leader within a Better Buzz café and is accountable for delivering consistent, brand-defining guest experience, building and developing a high-performing team, and operating a profitable, compliant business. The General Manager spends the majority of their time leading the team and managing café operations. The General Manager executes goals, solves problems, leads with integrity and sound judgment, and serves as an example of excellence for guests, team members, and the wider Better Buzz community. Everyday, in every cafe, we inspire our team and our community to rise early, dream big, have fun and maximize their human potential! We are on a relentless pursuit to elevate the coffee experience and our General Managers are responsible for upholding this mission statement on a daily basis. Our chosen candidate will train away from home for 8 weeks, assist in an open market and wait to be awarded a store. Better Buzz Coffee 1016 E. Bidwell St. Folsom, CA 95360. See why Life is Better Buzzed! https://betterbuzzcoffee.com/
Responsibilities
- Build, lead, and develop a team of Assistant General Managers, Lead Shift Supervisors, Shift Supervisors, and Team Ambassadors and Baristas who embody the Better Buzz culture
- Act with integrity, honesty and knowledge to promote the Company’s culture, values and mission
- Source, interview, hire, and onboard new team members through the company applicant tracking system; identify and develop internal talent for promotion
- Address all team concerns with urgency, fairness, clarity, strength and compassion
- Champion a workplace environment free of harassment, discrimination