General Manager
BELFOR Property Restoration · Linthicum Heights, MD · 3 wk ago
ManagementFull-time
Responsibilities
- Perform at the highest standard to support BELFOR goals
- Ensure compliance with all regulatory agencies
- Supervise, coordinate, lead, and control all departments in the office
- Focus on increasing owner's equity through the efforts of personnel
- Manage all facets of the office and personnel
- Report results upwardly
- Identify areas of concern and implement solutions in compliance with BELFOR standards
- Maintain relationships with existing clients
- Grow the business as needs are identified
Requirements
- Hire and recruit talent
- Manage financial components including P&L and budgets of office
- Ensure compliance with federal, state, and local regulations
- Ensure staff members are properly trained in BELFOR practices and protocols, and develop career paths to maintain retention of team members
- Work independently and meet managerial goals
- Communicate professionally with coworkers, customers, and vendors
- Organize daily activities of self and others and work as a team
- Be a leader and lead the team to established goals
- Supervise the work of estimators, project managers, administrators, asset manager, and sales and marketing efforts
- Monitor work flow and systems for the most effective completion of tasks
- Attend marketing events to be visible to potential leads and customers
- Inspect at random projects to confirm quality control
- Follow up on customer complaints and determine issues for resolution
- Insure other duties are performed as mandated by regional manager, safety manager, and corporate executive team