General Manager

Duties and Responsibilities

• Hire qualified personnel to manage the various functions required to run a successful dispensary.
• Train staff on knowledge and compliance regarding the medical cannabis program and HIPPA compliance.
• Make recommendations on hiring, discipline, termination, or advancement of employees to Human Resources as warranted.
• Stay abreast of all rules and regulations mandated by the Missouri Department of Cannabis Regulation.
• Train employees for redundancy in each position.
• Manage workflow with staff to handle peak work times.
• Be competent in all job positions to fill in where necessary.
• Responsibility for the financials of the dispensary, including creating and maintaining budgets and tracking financial performance.
• Aid in training new hires within the dispensary environment and workflows.
• Develop knowledge of diversion tactics, inventory control, and compliance.
• Provide excellent service for all customers and ensure knowledgeable product recommendations tailored to individuals needs.
• Understand HIPPA compliance and keep all customer information confidential.
• Process individual transactions with accuracy.
• Communicate with sensitivity and respect for customers, staff, and visitors.
• Perform opening and closing procedures as directed.
• Ensure departmental and dispensary compliance to state and local laws, including inventory, packaging, and labeling standards.
• Maintain compliant and accurate inventory counts.
• Perform regular staff performance evaluations, providing feedback and creating growth opportunities for the team.
• Analyze operational workflows to ensure maximum efficiency and identify areas for improvement.
• Ensure that all dispensary security procedures are strictly followed, including surveillance, alarm systems, and cash handling.
• Support marketing initiatives such as promotions, events, and customer loyalty programs to drive business growth.
• Participate in or oversee regular compliance audits to ensure adherence to state and federal regulations.
• Maintain relationships with the local community and represent the dispensary in industry events and activities.

Qualifications and Education

• A High School Diploma or equivalent.
• Prior experience working at a dispensary or cannabis company is a plus.
• Prior experience working in a high-volume retail establishment.
• A minimum of 21 years of age.
• The ability to obtain MO Agent ID.
• The ability to sit or stand for long periods of time (4+ hours).
• The ability to bend, squat, and reach overhead.
• The ability to lift up to 30 pounds at one time.
• The ability to work onsite for day shifts, night shifts, weekend shifts, and holidays.

Benefits

• $65,000+, commensurate with experience.
• Health, dental, vision, short-term disability, and life insurance, with individual employee premiums covered by the company at 100%.
• 401k with matching.
• 15 days of paid time off.
• 9 paid holidays and an additional 3 floating holidays.
• Paid parental leave.
• Generous employee discount.