General Manager

About the role

The General Manager is responsible for the management of all aspects of the restaurant operation. The General Manager will uphold the company's vision, values, and culture. This posting supports our future hiring pipeline for upcoming vacancies.

Responsibilities

• Manages the workforce in the restaurant with responsibility to recruit, interview, select, hire and train team members; plan, direct and evaluate their work; set and adjust their rates of pay and hours of work; handle complaints and discipline; and performance management including make decisions regarding promotions, discipline, terminations and other changes in status.
• Creates a positive workplace environment by setting the tone with the Vision, Values, and Culture of the organization for both the guests and team members.
• Holds others accountable for professional workplace interactions.
• Positive leadership by maintaining a positive work environment and encouraging enthusiasm with guest focus, productivity, respect, and commitment to company objectives.
• Demonstrates responsibility for all aspects of the restaurant and able to complete all of the jobs as well as be willing to do anything necessary to make sure that needs of the guests are met.
• Aligns with Operations Director and Human Resources for Team Member progressive discipline situations and approves any Team Member separations in the restaurant.
• Establishes open communication practice with restaurant and expectations of guest service levels and contributions by each team member role.
• Sets example for pre-shift meetings, checks with each person individually on how work is going, and communicates updates at management and all-team meetings.
• Audits to ensure compliance with applicable federal, state, and local laws including partnering with Operations Director and Human Resources in regards to hiring