General Manager
Barry's Iberia · Philadelphia, Pennsylvania, United States · Yesterday
ManagementFull-time
Barry’s is the original strength and cardio interval fitness experience, founded in West Hollywood in 1998. Our classes alternate between weight training and treadmill running, focusing on different muscle groups each day to tone muscle, maximize fat loss, and boost metabolism for up to 48 hours post-workout.
About The Role
The General Manager serves as the leader of a single Barry’s studio, responsible for overall operation, client experience, people management, and performance. This role is ideal for someone passionate about health and wellness, who thrives in a fast-paced, team-oriented environment.
Responsibilities
- Studio Operations
- Oversee daily studio operations and studio management teams, including Front Desk, FuelBar, Retail, and Facilities.
- Manage and drive studio performance, assessing and meeting key business metrics for studio, retail, and FuelBar.
- Oversee labor schedules to ensure proper coverage and alignment with budgeted hours.
- Conduct regular inspections of studio spaces and manage facilities projects to maintain cleanliness and updates.
- Maintain a working presence in studios, covering shifts as needed to mentor employees and demonstrate brand skills.
- Assist with new studio openings when necessary.
- Team Leadership
- Manage communications between supervisors, peers, and subordinates to ensure all departments are supported.
- Recruit, screen, and onboard new employees across all departments in partnership with studio management.
- Analyze training levels to ensure consistency and proficiency in Barry’s hospitality standards.
- Coach employees, conduct performance reviews, and address personnel concerns with the People and Culture Department.
- Partner with the Director of Operations to source and hire management candidates and develop talent pipelines.
- Community Marketing and Studio Dynamics
- Partner with local and corporate marketing teams to implement brand initiatives benefiting clients and employees.
- Develop and adjust client and corporate acquisition strategies for the studio.
- Work with leadership to maintain a unified studio culture and high staff engagement.
- Company Culture
- Uphold Barry’s community and culture standards, embodying the company’s mission, vision, and values daily.
- Represent the Barry’s brand within the studio and local fitness community.
- Participate in community-building initiatives with studio and regional teams.
Requirements
- 3-5 years of fitness management or relevant experience (e.g., hospitality, retail, food/beverage).
- Bachelor’s degree in Business Administration, Management, or equivalent experience.
- Financial acumen to assess the impact of business decisions.
- Availability for full-time work during non-traditional hours, including early mornings, late evenings, weekends, and holidays.
- Ability to train, lead, motivate, and delegate to a team.
- Strong multitasking skills in a fast-paced, time-sensitive environment.
- Ability to collaborate effectively with diverse personalities, departments, vendors, and clients.
- Exceptional written and oral communication, organization, and time management skills.
- Detail-oriented with a focus on customer satisfaction.
- Strong negotiation, mediation, and problem-solving skills.
- Proven dependability and reliability.
- Friendly, outgoing personality with a can-do, optimistic attitude.
- Professional appearance and behavior at all times.
- Enthusiasm for the Barry’s brand.
- Physical ability to kneel, bend, reach, climb, and stand for long durations.
- Ability to move and lift equipment and supplies weighing 30+ pounds.