General Manager

About the role

The General Manager serves as the leader of their single Barry’s studio, and is responsible for overall operation, client experience, people management, and performance. A successful candidate in the General Manager role is passionate about health and wellness, loves to lead alongside a team, is able to work with teams locally and remotely, and thrives in a fast-paced people-filled setting.

What you'll do

• Studio Operations
  • Oversee daily studio operations and studio management teams, including Front Desk, FuelBar, Retail and Facilities operations.
  • Manage and drive studio performance, work strategically to assess and meet all key studio, retail, and FuelBar business performance metrics, and make appropriate, informed business decisions.
  • Oversee all labor schedules to ensure proper coverage and alignment with budgeted hours.
  • Cover studio management shifts as needed to showcase the best of brand skills and mentor employees as well as other managers.
  • Assist with new studio openings when necessary.
• Team Leadership
  • Manage communications with and between supervisors, peers, and subordinates regarding studio needs to ensure that all departments are properly supported and supplied at all times.
  • In partnership with other studio management, recruit, screen, and onboard new employees across all departments.
  • Analyze the level of training conducted across the studio and its departments to ensure that all team members are consistent and proficient in Barry’s hospitality standards.
  • Coach a team of motivated employees, conduct regular performance reviews, and work with the People and Culture (HR) Department to address personnel concerns or issues.
  • Partner with the Director of Operations to assist with sourcing and hiring new management candidates, develop a pipeline of potential talent for long-term growth, and raise engagement from skilled team members.
• Community Marketing and Studio Dynamics
  • Partner with the local and corporate marketing team on ideating and implementing new brand initiatives with positive impact for clients and employees.
  • Partner with the local and corporate marketing team on a client and corporate acquisition strategy for the studio, adjusting as necessary.
  • Work with leadership to create and maintain a unified culture as well as a high level of staff engagement throughout the studio.
• Company Culture
  • Work to uphold Barry’s community and culture standards, and live the company mission, vision, and values daily.
  • Represent the Barry’s brand within the studio and throughout the local fitness community.
  • Participate in enhancing the community with your studio and regional teams.

Qualifications

• 3-5 years of fitness management or relevant related experience (fitness, hospitality, retail, food/beverage, etc.)
• Bachelor's degree in Business Administration, Management, or equivalent experience.
• Financial acumen and the ability to understand, consider, and assess the financial impact of decisions.
• Availability for full-time work during non-traditional hours, including early mornings, late evenings, weekends, and holidays.
• Ability to train, lead, motivate, and delegate to a team of employees.
• Ability to work cooperatively and effectively with different personality types as well as other departments, vendors, and clients.
• Exceptional written and oral communication, organization, and time management skills.
• Detail-oriented mindset, with an eye for customer satisfaction.
• Strong negotiation, mediation, and problem-solving skills.
• Proven dependability and reliability.
• Friendly, outgoing personality and can-do, optimistic attitude.
• Professional in appearance and behavior at all times.
• Enthusiasm for the Barry’s brand.
• Ability to kneel, bend, reach, climb, and stand for long durations of time.
• Ability to move and lift equipment and supplies of 30+ pounds.