General Manager

About the role

The General Manager oversees all aspects of operations and facilities management of the condominium property. This includes planning and developing daily operations, supervising and participating in operational duties, managing finances, maintaining accounting records, responding to client inquiries, and assisting the board of directors.

Responsibilities

• Plan and develop daily operations
• Schedule, supervise, and participate in the operational duties specific to the unit
• Recruit, supervise, train, schedule, discipline, review, and direct the unit’s management and staff
• Maintain accounting records, client’s reporting requirements, vendor expense control, and negotiating contracts and bids
• Manage P&L statement, offering variance to budget explanations
• Respond to client inquiries and resolve client complaints as governed by Bylaws
• Attend all board and committee meetings, offering management reports and advice on the physical plant and administration of the community
• Keep records and minutes of board and committee meetings
• Aid in developing a body of leadership through committees and provide the necessary administrative tools to the board to enable them to make decisions in accordance with the community’s directives
• Aid the board of directors' decision-making process by means of providing information gathering and fact-finding support; implementing the board's decisions; and administering the services, programs, and operations of the community within the policies and guidelines set by the board
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of the facility’s equipment, housekeeping, sanitation, uniform dress and expense control
• Notify District Manager of all unusual events, circumstances, or other safety or quality control issues
• Always represent the company in a professional and positive manner
• Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors

Requirements

• High School Diploma/GED required
• Bachelor’s or Business Degree preferred
• At least 3-5 years of experience in related management required (facilities management such as hotel, resort, rental or condo)
• Demonstrated talent for interacting with a wide variety of people
• Ability to effectively organize and coordinate multiple priorities; be a team leader; ability to problem-solve
• Proven ability in human resources/personnel management
• High rise property management preferred
• Strong customer service skills
• Actively look for ways to assist customers and coworkers
• Strong computer skills required, specifically Microsoft Word, Excel, Outlook
• Knowledge of Yardi software preferred
• Ability to present typical financial reports such as P&L, Variance to Budget, Balance Sheet, AR, AP, Bank statement reconciliation

Additional Requirements

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit
• Ability to stand for up to 8 hours per day and to climb steps regularly
• Reading and writing work-related documents in English, reviewing financial reports and understanding basic accounting
• Speech recognition and clarity, including the ability to understand customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment
• Physical presence at the community is essential to perform job duties
• CMCA or AMS certification required
• PCAM certification welcome
• Preference given to candidates with condominium, high rise management experience

Benefits

Barkan offers a competitive compensation and benefits package to full-time employees that includes:

• Medical/Dental/Vision Flexible Spending Accounts
• Life Insurance
• Short and Long-Term Disability
• Paid Time Off
• 401(k) Match
• Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance
• Employee Assistance Program