General Manager
About the role
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Responsibilities
- Foster a culture aligned with Coury Hospitality’s Experience Curator philosophy.
- Lead with a people-first mindset, creating an environment where team members feel valued, empowered, and inspired.
- Champion exceptional guest service standards, ensuring every interaction reflects the brand’s commitment to meaningful hospitality.
- Personally engage in resolving guest concerns to transform challenges into loyalty-building opportunities.
- Plan, direct, and coordinate operations across Rooms Division, Sales, Engineering, Catering & Conference Services, Third-Party Vendors, and Food & Beverage.
- Ensure alignment and synergy between departments to achieve financial and service goals.
- Maintain a clean, safe, and secure environment for guests and team members.
- Lead hotel emergency response planning and safety initiatives.
Requirements
- Able to remain mobile, walk and stand during entire shift. Ability to lift up to 60l lbs.
- Able to work the majority of a shift outdoors in all-weather as the business dictates.
- Able to use a computer and sit for extended periods of time.
- Able to work a varied schedule including holidays, weekends, and nights as the Business dictates.
Qualifications
- Proven track record of success within a full-service property, preferably within the boutique/lifestyle environment.
Skills
- Strong leadership and management skills.
- Excellent interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Experience with hotel operations and guest services.
Benefits
- Medical, Dental, Vision, and 401K benefits.
Pay
$149,000
Schedule
Variety of schedules including holidays, weekends, and nights as dictated by the business.