General Manager

What You’ll Do

Lead the Team – Recruit, coach, and inspire staff to deliver consistent, high-quality lessons in a safe, fun, and welcoming environment.

Create Excellent Family Experiences – Ensure strong customer service, smooth scheduling, and solutions to any issues.

Drive Sales & Growth – Manage sales goals, track leads, and engage families to grow the school.

Maintain Facility Standards – Ensure the pool, lobby, and facility meet Aqua-Tots brand standards for cleanliness, safety, and overall appearance.

Oversee Operations – Handle staffing, scheduling, payroll, and budgets while keeping operations running smoothly.

Partner for Success – Collaborate with the Regional Manager and Operations Team to ensure excellence across all areas of the school.

What We’re Looking For

• 2+ years of management experience (operations, hospitality, education, or retail preferred)
• Strong customer service and people leadership skills
• Someone who thrives on building teams, solving problems, and creating positive experiences
• Flexible availability to meet the needs of the school
• High School diploma or GED required; Bachelor’s degree preferred
• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — we’ll provide training)

Benefits

• Health Insurance w/ HSA & FSA options
• Employer-paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

Qualifications

This role requires a High School diploma or GED, and a Bachelor’s degree is preferred. CPR certification and Certified Pool Operator (CPO) license (or willingness to obtain) are also required.