General Manager
About the role
Establishes, controls, and supervises all site activities, including development and implementation of goals and objectives to meet strategic planning and profitability growth targets.
Oversee equipment sales, purchase of inventory, pricing strategies, as well as the service operations for tool repair, equipment repair, and rental equipment maintenance.
Recruits, interviews, and approves the hiring and wages of new personnel, as well as transfers and promotions.
Directly supervises, trains, develops, and conducts timely performance reviews of the internal leadership for sales, service, and rental operations.
Assists in preparing budget and sales forecasts for the location.
May occasionally perform the duties of sales personnel and counter service employees as outlined in the job descriptions of those positions.
Responsibilities
- Communicates on all customer complaints and concerns, including reconciliation of delinquent accounts and service ticket resolution.
- Advises management on ways to improve policies, operations, shipments, deliveries, parts & inventory warehousing, and displays.
- Negotiates agreements with select suppliers, seeks the best price, terms, and delivery conditions.
- Aids in overall planning and participation of special sales and promotions.
- Suggests and helps with the selection of new items; also helps in the disposition of slow-moving items, surplus, and discontinued merchandise.
- Keeps informed on competitors’ activities, promotions, pricing, new products, etc.
- Stays aware of daily gross sales, reviews data processing reports.
- Assumes overall responsibility for the inside and outside physical appearance and safety conditions inside and outside the facility.
- Serves as the principal public relations person for the location and works with marketing to showcase products and promotions within the store.
- Maintains a cooperative relationship with staff, management, and supervisors at all other Acme locations.
- Works closely with Human Resources to comply with safety standards and workforce training.
- Performs other duties as assigned.
Requirements
Bachelor’s Degree in business field or equivalent experience.
3+ years of management experience of a mid-to-large sized team. (Must include full P&L oversight/management).
Strong leadership skills to effectively communicate, coach, train, motivate, and develop employees, as demonstrated through supervisory experience.
Thorough knowledge of accounting principles, as well as ability to read, analyze, and interpret financial reports.
Thorough understanding of equipment dealership operations (sales, rental, parts, and service).
General knowledge of purchasing and inventory control practices and applications.
Strong problem solving, negotiation, oral and written communication, organization, presentation, and computer skills.
Ability to lift up to 30lbs.
Valid Driver’s License with a clean driving record.
Ability to work additional hours and travel as business dictates, including occasional Saturdays.
What You’ll Take Ownership Of
Establishes, controls, and supervises all site activities, including development and implementation of goals and objectives to meet strategic planning and profitability growth targets.
Oversee equipment sales, purchase of inventory, pricing strategies, as well as the service operations for tool repair, equipment repair, and rental equipment maintenance.
Recruits, interviews, and approves the hiring and wages of new personnel, as well as transfers and promotions.
Directly supervises, trains, develops, and conducts timely performance reviews of the internal leadership for sales, service, and rental operations.
Assists in preparing budget and sales forecasts for the location.
May occasionally perform the duties of sales personnel and counter service employees as outlined in the job descriptions of those positions.