General Manager

Responsibilities

• Achieve and exceed productivity and sales plan expectations
• Improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage
• Strong focus on company KPI goals and identifying strategies to ensure performance standards are met
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement
• Develop Sales Stylists and their ability to retain client relationships through consistent outreach and follow up
• Frequently networking in surrounding neighborhood to build relationships and propose local events
• Train and communicate product knowledge to all associates to ensure that the team is able to speak to each collection’s vision and the product’s quality
• Maintain a high level of visual merchandising and housekeeping standards
• Perform all daily paperwork and other operational tasks
• Implement company policies and procedures
• Other Duties as assigned

Qualifications

• Minimum of five (5) years of experience in luxury/contemporary retail management
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Basic computer skills in retail point of sales system, excel, and word
• Must be able to lift, carry or move objects weighing up to 20 pounds
• Organizational skills and an eye for detail
• Demonstrate strong verbal and written communication skills
• A positive, high energy, entrepreneurial spirit
• Able to grow and develop direct reports by identifying individual strengths and opportunities
• Able to work retail hours, including weekends and holidays