Jobs · Management · California

General Manager- Americas

RZR · San Francisco, CA · 1 wk ago
HybridManagementFull-time

What will you do?

  • Grow the Americas business, representing more than 2x year-over-year growth
  • Deliver this growth through a balanced mix of net new customer acquisition, baseline protection of existing revenue, and expansion of current customers and share of wallet
  • Own delivery of regional DRR targets with predictable pacing and disciplined execution throughout the year
  • Scale net new revenue through disciplined pipeline generation, forecasting accuracy, and consistent GTM execution
  • Grow the non-gaming business through focused vertical expansion and disciplined GTM execution
  • Build a repeatable sales engine that reduces dependency on individual hero performance
  • Increase the number of scaled, multi-product customers entering the Customer Success portfolio
  • Lead growth through systematic share-of-wallet expansion across the existing customer base
  • Drive fast, repeatable upsell into new products based on demonstrated performance and customer outcomes
  • Protect baseline revenue by ensuring consistent delivery against customer goals and early identification of churn risk
  • Significantly increase iOS product penetration across the existing customer base
  • Expand customers beyond initial products into additional formats and solutions where performance supports growth
  • Ensure Sales and Customer Success teams are fully enabled to position and scale iOS products effectively
  • Track and improve product-level penetration as a core growth KPI
  • Successfully launch and scale new growth products (including CTV, Influencer, and future formats) across the Americas and EMEA
  • Identify and secure early testing and lighthouse customers for new products
  • Ensure strong GTM readiness across Sales, Customer Success, Marketing, and Operations for each launch
  • Establish clear feedback loops from customers to Product to accelerate iteration and adoption
  • Build and operationalize a customer advocacy flywheel
  • Onboard → Grow → Amplify → Repeat to compound growth through expansion, proof of value, references, and peer-driven demand
  • Deliver a steady cadence of case studies, executive references, and customer participation in events and advisory forums
  • Use customer success stories to unlock new logos, accelerate deal cycles, and support expansion conversations
  • Partner closely with the CMO to design and execute a regional marketing plan that drives 5× ROI on monthly marketing investment within a six-month window
  • Align marketing investments to priority segments, verticals, and products to directly support pipeline generation and revenue growth
  • Ensure tight feedback loops between Sales, Customer Success, and Marketing to continuously improve ROI and execution quality
  • Grow the regional commercial organization
  • Hire and develop high-quality Sales, Customer Success, and hybrid roles to support scale
  • Build leadership depth across managers and future leaders in the region
  • Maintain a high hiring bar focused on commercial judgment, technical credibility, ownership, and execution rigor
  • Establish and maintain a strong operating cadence across forecasting, pipeline inspection, account planning, and execution
  • Build scalable processes within Sales and Customer Success that support 2×–3× growth without breaking
  • Strengthen cross-functional execution with Product, ML, Analytics, RevOps, and Marketing
  • Reduce execution risk by institutionalizing accountability, clarity, and inspection

What are we looking for?

  • 10+ years of senior leadership experience across Sales, Customer Success, or General Management in high-growth environments
  • Proven ownership of large, multi-country revenue targets with direct accountability for growth, retention, and expansion
  • Demonstrated experience building and scaling businesses in the Americas and EMEA, with deep understanding of regional market dynamics
  • Existing network of senior customers, partners, and industry leaders across AMER and EMEA, with the ability to leverage relationships to accelerate growth
  • Prior experience operating within or against a performance marketing DSP, mobile advertising platform, or closely adjacent ecosystem
  • Strong track record managing both net new acquisition and existing business expansion motions simultaneously
  • Demonstrated ability to hire, develop, and scale high-performing Sales and Customer Success teams, including managers and future leaders
  • Deep comfort with revenue operations, including forecasting accuracy, pipeline inspection, pacing, and KPI-driven execution
  • Executive-level customer relationship experience, including owning senior stakeholder relationships and navigating complex commercial discussions
  • Strong cross-functional operator with experience partnering closely with Product, Marketing, RevOps, Analytics, and Operations
  • High ownership mindset, strong bias for action, and execution rigor in fast-paced, ambiguous environments

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