General Manager - Alliance Hospitality Group - CA

About the Role

Alliance Hospitality Group is a growing company seeking a General Manager to oversee restaurant operations, drive excellence, and foster a culture of hospitality and professional growth. This role involves executing high standards in food, service, and safety while developing teams and maximizing financial performance.

Responsibilities

• Execute and maintain quality and consistency of food and service with full adherence to standards; protect and grow restaurant sales.
• Provide a warm, welcoming atmosphere with attentive, detailed, and courteous service.
• Understand the local market, including surrounding restaurants, businesses, and hotels.
• Regularly measure and evaluate service through company audits and guest/employee feedback.
• Maintain the highest standards of safety, security, sanitation, and facility cleanliness.
• Oversee repairs and maintenance; ensure compliance with POS systems and basic computer applications.
• Drive operational standards daily by inspiring, inspecting, and informing restaurant personnel.
• Develop and manage the restaurant’s leadership team, including hiring, evaluations, and terminations.
• Conduct quarterly evaluations for management and hourly staff to track skill improvement.
• Lead PR, marketing, and sales-building efforts; implement efficient systems and processes.
• Confront poor performance while recognizing and rewarding excellence; instill a culture of confidence and leadership.
• Maintain compliance with Arizona labor laws, Department of Health standards, and OSHA regulations.
• Build a culture of financial responsibility, including sales tracking, labor management, waste reduction, and cost control.
• Accurately process financial submissions, including waste sheets, labor proformas, and tip reporting.
• Control cash, credit, and receipts following company cash-handling procedures.
• Develop and enforce budgets; hold department managers accountable for financial performance.
• Seek and implement improvements in efficiency and productivity.

Requirements

• Minimum of 5 years of General Manager experience in a fine dining or service-oriented restaurant.
• Strong customer service skills with the ability to provide personalized guest recommendations.
• Exceptional organizational and time management skills with keen attention to detail.
• Availability to work irregular hours, including weekends, holidays, and special events.
• Strong food and beverage knowledge.

Physical Requirements

• Exert up to 50 pounds of force frequently to lift, carry, push, pull, or move objects.
• Ability to work in hot and cold environments.
• Combination of sitting, walking, and standing for extended periods.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Benefits

• $110,000 – $130,000 annual salary, plus a 20% quarterly bonus.
• 401K Retirement Savings plan.
• Medical, dental, and vision insurance.
• One free meal per shift.
• Growth and development opportunities.

Compensation is based on relevant experience, qualifications, and approved budget for the position.