General Manager - Alexandria, VA

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment, we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

About the role

Manages the operation of a large-scale, high-profile, apartment community. The community will contain at a minimum one of the following:

• 900+ conventional units
• 750+ conventional units with 10,000 sqft of commercial space
• 2700+ student housing beds
• 2250+ student housing beds with 10,000 sqft of commercial space

Oversees department heads and various associates within each department, executes the business plan for the community, and achieves the highest possible net operating income through effective cost control.

Responsibilities

• Maintain high occupancy levels
• Develop marketing plans while remaining informed of market conditions and understanding competitive pricing
• Prepare all requested operational and financial data for the Regional Manager in a timely manner
• Manage the P&L, budget, and finances for the community
• Complete and analyze market surveys
• Maintain a high-quality on-site team through effective management training, setting and communicating clear standards, and leading the team in fulfilling their highest potential
• Implement or direct the implementation of all policies and procedures in the company policy and procedures manuals
• Lead daily/weekly inspirational and directional team meetings
• Ensure that all physical aspects of the property are fully operational and safe
• Schedule vendors to ensure that all vacant units are kept ready for occupancy
• Visually inspect grounds, buildings, and apartment units on a regular basis

Requirements

Physical Demands

• Regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands
• May occasionally be required to climb
• Must work at a personal computer and talk on the phone for extended periods of time
• Must possess the ability to detect auditory and/or visual alarms
• Available to work extended/flexible hours and weekends, as needed

Attendance/Travel

• Full-time position that may require availability to work some nights, weekends, and occasional holidays
• Regular attendance and active participation/planning at company functions and events is required

Skills

• Excellent ability to address the needs of residents, prospects, and vendors
• Handle high-stress situations effectively
• Strong leadership skills
• Excellent communication skills
• Superior collection skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely
• Customer service orientation
• Strong sales and marketing background
• Knowledge of state law as it relates to fair housing
• Proven experience managing a community’s budget and finances

Qualifications

Computer Skills

• Intermediate computer and Internet knowledge
• Intermediate knowledge of MS Word, Excel, and Outlook
• Preferred knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check

Learning and Development

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs

Education

• High school education or equivalent is required
• CPM, CAM, RMP, or CMCA Certifications are preferred but not required
• Bachelor’s degree preferred, but not required
• Accurately perform intermediate mathematical functions and use all on-site resident management software functions

Professional Experience

• Minimum of 5 years’ experience within the multifamily industry required
• Minimum of two years’ experience as a Property Manager in the Multifamily Industry required
• Minimum of two years’ experience as a Property Manager at a 400+ unit community and/or mixed-use community (residential and commercial) preferred

Pay

$110,000 to $115,000 annually, depending on experience, plus eligibility for performance and lease renewal bonuses.

Schedule

Monday through Friday, 9:00 a.m. to 6:00 p.m. with occasional weekends.

Benefits

• Medical, Dental & Vision: Free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. 100% coverage of monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
• Retirement Plans: 2% employer match for 401(k) savings. Eligible to enroll on the first of the month following 90 days of employment.
• Group Life, Long-Term, and Short-Term Disability Insurance: Up to $25,000 of life insurance and AD&D coverage.
• Paid Holidays & Vacation: Competitive amount of paid holidays plus 2 – 4 weeks of paid vacation according to years of service (available after 90 days of full-time employment).
• Sick Leave: Offered in compliance with state and local jurisdiction requirements.
• Referral Bonuses: $1,000 bonus for hires made through employee referrals.
• Volunteer Time-Off: Up to 16 hours annually—8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Employee Assistant Program (EAP): Includes Health Advocate and Travel Assistance Program.
• Additional Perks: Corporate shopping discounts, appliance discounts, and lifestyle discounts.